/* ==========================================================================
   Edge CRM — design system
   Tenant identity and business language come only from the packaged manifest.

   DIRECTION: "the reading room".
   Diagnostic reading rooms are dim, calibrated and
   near-neutral, and every chromatic pixel on screen is a measurement overlay.
   That is exactly the right posture for a tool staff stare at for eight hours:
   the chrome is achromatic, and colour is spent only where it carries state.

   Three rules the whole file obeys:
   1. Colour is load-bearing. Primary buttons are INK, not brand-blue, because
      every saturated colour in this app means something about a lead.
   2. The stage ramp is a temperature ramp. new_inquiry is nearly grey — an
      untouched lead should look inert — and chroma climbs as the deal warms.
      WON is the only green. LOST is dead grey, NOT red: on a $20k cash-pay
      elective, most leads don't proceed, and painting the normal outcome red
      trains people to ignore red. Red is reserved for overdue follow-up only.
   3. Unknown attribution is HATCHED, never solid. ~60% of real leads arrive
      with no UTM. A hatch cannot be mistaken for a real source category and
      cannot be quietly summed into "direct". This is the signature device.

   Type: system stacks only (CSP blocks font CDNs). Two roles, no third.
   The mono face doubles as the label voice — uppercase, letterspaced, small —
   which is how annotation is burned into the corner of a radiograph.
   ========================================================================== */

/* --------------------------------------------------------------- tokens -- */
:root {
  color-scheme: light dark;

  /* type */
  --font-ui: -apple-system, BlinkMacSystemFont, "Segoe UI Variable Text",
    "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  --font-mono: ui-monospace, SFMono-Regular, "SF Mono", Menlo, Consolas,
    "Liberation Mono", monospace;

  --fs-2xs: 0.6875rem;  /* 11px — annotation, table heads */
  --fs-xs:  0.75rem;    /* 12px — meta, hints */
  --fs-sm:  0.8125rem;  /* 13px — BODY. dense on purpose */
  --fs-md:  0.875rem;   /* 14px — inputs, emphasis */
  --fs-lg:  0.9375rem;  /* 15px — card / drawer titles */
  --fs-xl:  1.125rem;   /* 18px — view titles */
  --fs-2xl: 1.4375rem;  /* 23px — stat values */
  --fs-3xl: 1.875rem;   /* 30px — hero figures */

  --lh-tight: 1.2;
  --lh-snug: 1.35;
  --lh-body: 1.5;

  --ls-label: 0.08em;
  --ls-tight: -0.011em;

  /* spacing — 4px base */
  --sp-1: 4px;
  --sp-2: 8px;
  --sp-3: 12px;
  --sp-4: 16px;
  --sp-5: 20px;
  --sp-6: 24px;
  --sp-7: 32px;
  --sp-8: 48px;

  /* radii — small and crisp. instruments, not marketing pages. */
  --r-sm: 2px;
  --r-md: 3px;
  --r-lg: 5px;
  --r-full: 999px;

  /* structure */
  --rail-w: 208px;
  --rail-w-mini: 56px;
  --topbar-h: 48px;
  --row-h: 34px;
  --kanban-col-w: 252px;
  --drawer-w: 640px;
  --content-max: 1600px;

  --z-drawer: 60;
  --z-modal: 70;
  --z-menu: 80;
  --z-toast: 90;

  --dur-fast: 90ms;
  --dur: 150ms;
  --dur-slow: 240ms;
  --ease: cubic-bezier(0.2, 0, 0.2, 1);

  /* ---- neutrals: light (calibrated grey, faint cool cast, never pure white
         for the app field — an all-day tool should not glare) ---- */
  --bg: #eceef1;
  --surface: #ffffff;
  --surface-2: #f5f6f8;
  --surface-3: #e9ecf0;
  --surface-inset: #f0f2f5;
  --border: #d6dae0;
  --border-strong: #b9c1ca;
  --border-faint: #e5e8ec;

  --text: #171b21;
  --text-2: #49525e;
  --text-3: #59636f;
  --text-4: #626c78;
  --text-inv: #ffffff;

  --ink: #171b21;         /* primary action surface */
  --ink-hover: #2b323b;
  --ink-text: #ffffff;

  --accent: #1f63c4;      /* focus, links, selection ONLY */
  --accent-hover: #1a54a8;
  --accent-bg: #e8f0fc;
  --accent-fg: #14498f;
  --ring: rgba(31, 99, 196, 0.42);

  --danger: #c0392b;      /* overdue / destructive ONLY */
  --danger-bg: #fcecea;
  --danger-fg: #942317;
  --warn: #97690b;
  --warn-bg: #fbf1dd;
  --warn-fg: #7a5407;
  --ok: #15784b;
  --ok-bg: #e3f3ec;
  --ok-fg: #0f5a39;

  --shadow-sm: 0 1px 2px rgba(16, 21, 28, 0.07);
  --shadow-md: 0 4px 14px rgba(16, 21, 28, 0.11);
  --scrim: rgba(20, 25, 32, 0.42);

  /* ---- pipeline stages: the temperature ramp ---- */
  --stage-new_inquiry: #6b7a8c;
  --stage-new_inquiry-bg: #edf0f4;
  --stage-new_inquiry-fg: #4a5765;

  --stage-qualifying: #0e8aa0;
  --stage-qualifying-bg: #e0f2f6;
  --stage-qualifying-fg: #086072;

  --stage-consult_booked: #7d53c4;
  --stage-consult_booked-bg: #efe9fa;
  --stage-consult_booked-fg: #593796;

  --stage-doctor_consult_booked: #9850a8;
  --stage-doctor_consult_booked-bg: #f4e7f6;
  --stage-doctor_consult_booked-fg: #71367e;

  --stage-records_plan: #b03e86;
  --stage-records_plan-bg: #fae9f3;
  --stage-records_plan-fg: #822861;

  --stage-proposal: #b0700b;
  --stage-proposal-bg: #fbf0dc;
  --stage-proposal-fg: #855308;

  --stage-treatment_started: #15784b;
  --stage-treatment_started-bg: #e2f4eb;
  --stage-treatment_started-fg: #0f5a39;

  --stage-not_proceeding: #6b6560;
  --stage-not_proceeding-bg: #f0eeec;
  --stage-not_proceeding-fg: #4f4a46;

  /* ---- attribution: the honesty device ---- */
  --unknown: #7a828c;
  --unknown-bg: #eceef1;
  --unknown-fg: #4f5761;
  --hatch-ink: rgba(122, 130, 140, 0.75);
  --hatch: repeating-linear-gradient(
    45deg, transparent 0 4px, var(--hatch-ink) 4px 5px);

  /* ---- categorical series for charts (source / channel breakdowns).
         Ordered for adjacent-pair distinguishability, not by hue wheel. ---- */
  --series-1: #1f63c4;
  --series-2: #0e8aa0;
  --series-3: #b03e86;
  --series-4: #b0700b;
  --series-5: #15784b;
  --series-6: #7d53c4;
  --series-7: #a34a3a;
  --series-8: #4a6070;
  --grid-line: #e2e5ea;
  --axis-line: #c3c9d1;
}

/* ---- neutrals + state: dark ("reading room" dim, never pure black —
       #000 behind light text haloes and is fatiguing) ---- */
@media (prefers-color-scheme: dark) {
  :root {
    --bg: #0f1216;
    --surface: #171b21;
    --surface-2: #1d222a;
    --surface-3: #252b34;
    --surface-inset: #12161b;
    --border: #2c333d;
    --border-strong: #3e4650;
    --border-faint: #222831;

    --text: #e6eaef;
    --text-2: #a9b3bf;
    --text-3: #929ca8;
    --text-4: #87919d;
    --text-inv: #12161b;

    --ink: #e6eaef;
    --ink-hover: #ffffff;
    --ink-text: #12161b;

    --accent: #6e9bf0;
    --accent-hover: #8fb2f5;
    --accent-bg: #16243c;
    --accent-fg: #9dbdf7;
    --ring: rgba(110, 155, 240, 0.48);

    --danger: #f2776a;
    --danger-bg: #351a1a;
    --danger-fg: #f79d92;
    --warn: #e0a63a;
    --warn-bg: #33270f;
    --warn-fg: #edc169;
    --ok: #45c285;
    --ok-bg: #10291f;
    --ok-fg: #6fd3a2;

    --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.45);
    --shadow-md: 0 4px 14px rgba(0, 0, 0, 0.5);
    --scrim: rgba(6, 9, 12, 0.62);

    --stage-new_inquiry: #93a2b4;
    --stage-new_inquiry-bg: #1c222b;
    --stage-new_inquiry-fg: #a6b3c3;

    --stage-qualifying: #34b5cc;
    --stage-qualifying-bg: #0f2a31;
    --stage-qualifying-fg: #57c9dd;

    --stage-consult_booked: #a98be8;
    --stage-consult_booked-bg: #241c38;
    --stage-consult_booked-fg: #bda5ef;

    --stage-doctor_consult_booked: #c77ed8;
    --stage-doctor_consult_booked-bg: #301b34;
    --stage-doctor_consult_booked-fg: #dfa3ea;

    --stage-records_plan: #e07ac0;
    --stage-records_plan-bg: #331a2b;
    --stage-records_plan-fg: #ea9bd0;

    --stage-proposal: #e0a03a;
    --stage-proposal-bg: #33260f;
    --stage-proposal-fg: #ecbb6b;

    --stage-treatment_started: #45c285;
    --stage-treatment_started-bg: #10291f;
    --stage-treatment_started-fg: #6fd3a2;

    --stage-not_proceeding: #948c85;
    --stage-not_proceeding-bg: #26231f;
    --stage-not_proceeding-fg: #a79f97;

    --unknown: #8a929c;
    --unknown-bg: #1b1f25;
    --unknown-fg: #9aa2ac;
    --hatch-ink: rgba(138, 146, 156, 0.5);

    --series-1: #6e9bf0;
    --series-2: #34b5cc;
    --series-3: #e07ac0;
    --series-4: #e0a03a;
    --series-5: #45c285;
    --series-6: #a98be8;
    --series-7: #e08d78;
    --series-8: #8fa2b2;
    --grid-line: #262d36;
    --axis-line: #3a424c;
  }
}

/* explicit override: user-chosen dark (must beat the media query) */
:root[data-theme="dark"] {
  color-scheme: dark;
  --bg: #0f1216;
  --surface: #171b21;
  --surface-2: #1d222a;
  --surface-3: #252b34;
  --surface-inset: #12161b;
  --border: #2c333d;
  --border-strong: #3e4650;
  --border-faint: #222831;

  --text: #e6eaef;
  --text-2: #a9b3bf;
  --text-3: #929ca8;
  --text-4: #87919d;
  --text-inv: #12161b;

  --ink: #e6eaef;
  --ink-hover: #ffffff;
  --ink-text: #12161b;

  --accent: #6e9bf0;
  --accent-hover: #8fb2f5;
  --accent-bg: #16243c;
  --accent-fg: #9dbdf7;
  --ring: rgba(110, 155, 240, 0.48);

  --danger: #f2776a;
  --danger-bg: #351a1a;
  --danger-fg: #f79d92;
  --warn: #e0a63a;
  --warn-bg: #33270f;
  --warn-fg: #edc169;
  --ok: #45c285;
  --ok-bg: #10291f;
  --ok-fg: #6fd3a2;

  --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.45);
  --shadow-md: 0 4px 14px rgba(0, 0, 0, 0.5);
  --scrim: rgba(6, 9, 12, 0.62);

  --stage-new_inquiry: #93a2b4;
  --stage-new_inquiry-bg: #1c222b;
  --stage-new_inquiry-fg: #a6b3c3;
  --stage-qualifying: #34b5cc;
  --stage-qualifying-bg: #0f2a31;
  --stage-qualifying-fg: #57c9dd;
  --stage-consult_booked: #a98be8;
  --stage-consult_booked-bg: #241c38;
  --stage-consult_booked-fg: #bda5ef;
  --stage-doctor_consult_booked: #c77ed8;
  --stage-doctor_consult_booked-bg: #301b34;
  --stage-doctor_consult_booked-fg: #dfa3ea;
  --stage-records_plan: #e07ac0;
  --stage-records_plan-bg: #331a2b;
  --stage-records_plan-fg: #ea9bd0;
  --stage-proposal: #e0a03a;
  --stage-proposal-bg: #33260f;
  --stage-proposal-fg: #ecbb6b;
  --stage-treatment_started: #45c285;
  --stage-treatment_started-bg: #10291f;
  --stage-treatment_started-fg: #6fd3a2;
  --stage-not_proceeding: #948c85;
  --stage-not_proceeding-bg: #26231f;
  --stage-not_proceeding-fg: #a79f97;

  --unknown: #8a929c;
  --unknown-bg: #1b1f25;
  --unknown-fg: #9aa2ac;
  --hatch-ink: rgba(138, 146, 156, 0.5);

  --series-1: #6e9bf0;
  --series-2: #34b5cc;
  --series-3: #e07ac0;
  --series-4: #e0a03a;
  --series-5: #45c285;
  --series-6: #a98be8;
  --series-7: #e08d78;
  --series-8: #8fa2b2;
  --grid-line: #262d36;
  --axis-line: #3a424c;
}

/* explicit override: user-chosen light (must beat the media query) */
:root[data-theme="light"] {
  color-scheme: light;
  --bg: #eceef1;
  --surface: #ffffff;
  --surface-2: #f5f6f8;
  --surface-3: #e9ecf0;
  --surface-inset: #f0f2f5;
  --border: #d6dae0;
  --border-strong: #b9c1ca;
  --border-faint: #e5e8ec;

  --text: #171b21;
  --text-2: #49525e;
  --text-3: #59636f;
  --text-4: #626c78;
  --text-inv: #ffffff;

  --ink: #171b21;
  --ink-hover: #2b323b;
  --ink-text: #ffffff;

  --accent: #1f63c4;
  --accent-hover: #1a54a8;
  --accent-bg: #e8f0fc;
  --accent-fg: #14498f;
  --ring: rgba(31, 99, 196, 0.42);

  --danger: #c0392b;
  --danger-bg: #fcecea;
  --danger-fg: #942317;
  --warn: #97690b;
  --warn-bg: #fbf1dd;
  --warn-fg: #7a5407;
  --ok: #15784b;
  --ok-bg: #e3f3ec;
  --ok-fg: #0f5a39;

  --shadow-sm: 0 1px 2px rgba(16, 21, 28, 0.07);
  --shadow-md: 0 4px 14px rgba(16, 21, 28, 0.11);
  --scrim: rgba(20, 25, 32, 0.42);

  --stage-new_inquiry: #6b7a8c;
  --stage-new_inquiry-bg: #edf0f4;
  --stage-new_inquiry-fg: #4a5765;
  --stage-qualifying: #0e8aa0;
  --stage-qualifying-bg: #e0f2f6;
  --stage-qualifying-fg: #086072;
  --stage-consult_booked: #7d53c4;
  --stage-consult_booked-bg: #efe9fa;
  --stage-consult_booked-fg: #593796;
  --stage-doctor_consult_booked: #9850a8;
  --stage-doctor_consult_booked-bg: #f4e7f6;
  --stage-doctor_consult_booked-fg: #71367e;
  --stage-records_plan: #b03e86;
  --stage-records_plan-bg: #fae9f3;
  --stage-records_plan-fg: #822861;
  --stage-proposal: #b0700b;
  --stage-proposal-bg: #fbf0dc;
  --stage-proposal-fg: #855308;
  --stage-treatment_started: #15784b;
  --stage-treatment_started-bg: #e2f4eb;
  --stage-treatment_started-fg: #0f5a39;
  --stage-not_proceeding: #6b6560;
  --stage-not_proceeding-bg: #f0eeec;
  --stage-not_proceeding-fg: #4f4a46;

  --unknown: #7a828c;
  --unknown-bg: #eceef1;
  --unknown-fg: #4f5761;
  --hatch-ink: rgba(122, 130, 140, 0.75);

  --series-1: #1f63c4;
  --series-2: #0e8aa0;
  --series-3: #b03e86;
  --series-4: #b0700b;
  --series-5: #15784b;
  --series-6: #7d53c4;
  --series-7: #a34a3a;
  --series-8: #4a6070;
  --grid-line: #e2e5ea;
  --axis-line: #c3c9d1;
}

/* ---------------------------------------------------------------- reset -- */
*, *::before, *::after { box-sizing: border-box; }

html { -webkit-text-size-adjust: 100%; }

body {
  margin: 0;
  min-height: 100vh;
  background: var(--bg);
  color: var(--text);
  font-family: var(--font-ui);
  font-size: var(--fs-sm);
  line-height: var(--lh-body);
  letter-spacing: var(--ls-tight);
  font-variant-numeric: tabular-nums;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

h1, h2, h3, h4, h5, h6, p, figure, dl, dd { margin: 0; }
ul, ol { margin: 0; padding: 0; list-style: none; }
img, svg, video, canvas { display: block; max-width: 100%; }
button, input, select, textarea { font: inherit; color: inherit; letter-spacing: inherit; }
button { background: none; border: 0; padding: 0; cursor: pointer; }
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
hr { border: 0; border-top: 1px solid var(--border); margin: var(--sp-4) 0; }
table { border-collapse: collapse; border-spacing: 0; }
:focus { outline: none; }
:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
  border-radius: var(--r-sm);
}

::selection { background: var(--ring); color: var(--text); }

::-webkit-scrollbar { width: 11px; height: 11px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb {
  background: var(--border-strong);
  border: 3px solid transparent;
  background-clip: content-box;
  border-radius: var(--r-full);
}
::-webkit-scrollbar-thumb:hover { background-color: var(--text-4); background-clip: content-box; }

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
    scroll-behavior: auto !important;
  }
}

/* ------------------------------------------------------------ app shell -- */
.app {
  display: grid;
  grid-template-columns: var(--rail-w) minmax(0, 1fr);
  min-height: 100vh;
}
.app[data-rail="mini"] { grid-template-columns: var(--rail-w-mini) minmax(0, 1fr); }

/* left rail: fixed target for six views + a live overdue count.
   square edges — it is chrome, not a card. */
.rail {
  position: sticky;
  top: 0;
  align-self: start;
  height: 100vh;
  display: flex;
  flex-direction: column;
  background: var(--surface);
  border-right: 1px solid var(--border);
  overflow: hidden;
}
.rail-brand {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  height: var(--topbar-h);
  padding: var(--sp-2) var(--sp-4);
  border-bottom: 1px solid var(--border-faint);
  flex: 0 0 auto;
}
.rail-brand-mark {
  width: 18px; height: 18px;
  flex: 0 0 auto;
  border-radius: var(--r-sm);
  background: var(--ink);
}
.rail-brand-text {
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-2);
  white-space: nowrap;
}
.rail-nav { flex: 1 1 auto; overflow-y: auto; padding: var(--sp-3) var(--sp-2); }
.rail-group-label {
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-4);
  padding: var(--sp-3) var(--sp-2) var(--sp-1);
}
.nav-item {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  width: 100%;
  padding: 0 var(--sp-2);
  height: 30px;
  border-radius: var(--r-md);
  color: var(--text-2);
  font-size: var(--fs-sm);
  text-align: left;
  white-space: nowrap;
  transition: background var(--dur-fast) var(--ease), color var(--dur-fast) var(--ease);
}
.nav-item:hover { background: var(--surface-2); color: var(--text); text-decoration: none; }
.nav-item.is-active {
  background: var(--surface-3);
  color: var(--text);
  font-weight: 600;
  box-shadow: inset 2px 0 0 var(--accent);
}
.nav-item-icon { flex: 0 0 auto; width: 16px; text-align: center; color: var(--text-3); }
.nav-item.is-active .nav-item-icon { color: var(--accent); }
.nav-item-label { flex: 1 1 auto; overflow: hidden; text-overflow: ellipsis; }
.nav-count {
  flex: 0 0 auto;
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  color: var(--text-3);
}
.nav-count.is-alert { color: var(--danger); font-weight: 700; }
.rail-foot {
  flex: 0 0 auto;
  padding: var(--sp-3);
  border-top: 1px solid var(--border-faint);
  display: flex;
  align-items: center;
  gap: var(--sp-2);
}
.rail-user { min-width: 0; flex: 1 1 auto; }
.rail-user-name {
  display: block;
  font-size: var(--fs-xs);
  color: var(--text);
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.rail-user-role {
  display: block;
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-4);
}
.app[data-rail="mini"] .rail-brand-text,
.app[data-rail="mini"] .nav-item-label,
.app[data-rail="mini"] .nav-count,
.app[data-rail="mini"] .rail-group-label,
.app[data-rail="mini"] .rail-user { display: none; }
.app[data-rail="mini"] .nav-item { justify-content: center; padding: 0; }
.app[data-rail="mini"] .rail-brand { justify-content: center; padding: var(--sp-2) 0; }

.main { display: flex; flex-direction: column; min-width: 0; min-height: 100vh; }

.topbar {
  position: sticky;
  top: 0;
  z-index: 20;
  display: flex;
  align-items: center;
  gap: var(--sp-3);
  height: var(--topbar-h);
  flex: 0 0 auto;
  padding: 0 var(--sp-5);
  background: var(--surface);
  border-bottom: 1px solid var(--border);
}
.topbar-title {
  font-size: var(--fs-lg);
  font-weight: 620;
  letter-spacing: var(--ls-tight);
  white-space: nowrap;
}
.topbar-sub {
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-4);
  white-space: nowrap;
}
.topbar-actions { margin-left: auto; display: flex; align-items: center; gap: var(--sp-2); }
.heartbeat-pill {
  display: inline-flex;
  align-items: center;
  gap: var(--sp-2);
  height: 28px;
  padding: 0 var(--sp-3);
  border: 1px solid var(--border);
  border-radius: 999px;
  background: var(--surface-2);
  color: var(--text-3);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  white-space: nowrap;
}
.heartbeat-pill:hover { border-color: var(--border-strong); color: var(--text); }
.heartbeat-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--text-4);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--text-4) 14%, transparent);
}
.heartbeat-pill.is-healthy { color: var(--ok-fg); background: var(--ok-bg); border-color: color-mix(in srgb, var(--ok) 35%, var(--border)); }
.heartbeat-pill.is-healthy .heartbeat-dot { background: var(--ok); box-shadow: 0 0 0 3px color-mix(in srgb, var(--ok) 16%, transparent); }
.heartbeat-pill.is-warning { color: var(--warn-fg); background: var(--warn-bg); border-color: color-mix(in srgb, var(--warn) 35%, var(--border)); }
.heartbeat-pill.is-warning .heartbeat-dot { background: var(--warn); box-shadow: 0 0 0 3px color-mix(in srgb, var(--warn) 16%, transparent); }
.heartbeat-pill.is-pending { color: var(--warn-fg); background: var(--warn-bg); border-color: color-mix(in srgb, var(--warn) 35%, var(--border)); }
.heartbeat-pill.is-pending .heartbeat-dot { background: var(--warn); box-shadow: 0 0 0 3px color-mix(in srgb, var(--warn) 16%, transparent); }
.heartbeat-pill.is-critical,
.heartbeat-pill.is-error { color: var(--danger-fg); background: var(--danger-bg); border-color: color-mix(in srgb, var(--danger) 40%, var(--border)); }
.heartbeat-pill.is-critical .heartbeat-dot,
.heartbeat-pill.is-error .heartbeat-dot { background: var(--danger); box-shadow: 0 0 0 3px color-mix(in srgb, var(--danger) 18%, transparent); }

/* view containers — router toggles .is-active */
/* The host is the flex column the six .view sections grow inside. Without it
   the active view cannot fill the window and the kanban loses its height. */
.view-host { flex: 1 1 auto; display: flex; flex-direction: column; min-width: 0; min-height: 0; }
.view { display: none; flex: 1 1 auto; min-width: 0; }
.view.is-active { display: flex; flex-direction: column; }
.view-body {
  flex: 1 1 auto;
  min-width: 0;
  width: 100%;
  max-width: var(--content-max);
  padding: var(--sp-5);
}
.view-body.is-flush { padding: 0; }
.view-body.is-full { max-width: none; }

/* ------------------------------------------------------- layout helpers -- */
.stack { display: flex; flex-direction: column; gap: var(--sp-4); }
.stack-sm { display: flex; flex-direction: column; gap: var(--sp-2); }
.row { display: flex; align-items: center; gap: var(--sp-2); flex-wrap: wrap; }
.row-tight { display: flex; align-items: center; gap: var(--sp-1); }
.spread { display: flex; align-items: center; justify-content: space-between; gap: var(--sp-3); }
.grid-2, .grid-3, .grid-4 { display: grid; gap: var(--sp-4); }
.grid-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grid-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grid-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.scroll-x { overflow-x: auto; max-width: 100%; }
.push { margin-left: auto; }
.divider { height: 1px; background: var(--border); border: 0; margin: var(--sp-4) 0; }

.detail-split {
  display: grid;
  grid-template-columns: minmax(0, 1.6fr) minmax(280px, 0.85fr);
  gap: var(--sp-4);
  align-items: start;
}
.list-pane { min-width: 0; }
.detail-pane { min-width: 0; position: sticky; top: calc(var(--topbar-h) + var(--sp-5)); }

/* ----------------------------------------------------- consult schedule -- */
.consult-schedule { margin-bottom: var(--sp-4); overflow: hidden; }
.consult-schedule .card-head { align-items: flex-start; }
.consult-schedule-table { min-width: 840px; }
.consult-schedule-table td:first-child {
  color: var(--text);
  font-weight: 600;
  white-space: nowrap;
}
.consult-schedule-error {
  margin: var(--sp-3) var(--sp-4) 0;
  color: var(--danger-fg);
  background: var(--danger-bg);
}
.consult-type-detail {
  display: block;
  margin-top: 3px;
  color: var(--text-3);
  font-size: var(--fs-2xs);
  white-space: nowrap;
}
.consult-classification {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: var(--sp-3);
  align-items: end;
  padding: var(--sp-3);
  border: 1px solid var(--border-faint);
  border-radius: var(--r-md);
  background: var(--surface-2);
}
.consult-classification .field-hint {
  max-width: 58ch;
  margin-top: 3px;
}

/* ------------------------------------------------------ phone & inbox -- */
.inbox-shell {
  display: flex;
  flex-direction: column;
  gap: var(--sp-4);
  min-width: 0;
}
.inbox-loading,
.inbox-readiness {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: var(--sp-3);
}
.inbox-ready-card {
  display: flex;
  flex-direction: column;
  gap: var(--sp-2);
  min-width: 0;
  padding: var(--sp-4);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
}
.inbox-ready-card strong {
  overflow: hidden;
  color: var(--text);
  font-size: var(--fs-lg);
  font-weight: 620;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.inbox-ready-card p {
  margin: 0;
  color: var(--text-3);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
}
.inbox-front-desk-status .card-body { display: grid; gap: var(--sp-2); }
.inbox-front-desk-status p { margin: 0; }
.inbox-front-desk-lock { color: var(--warn-fg); font-size: var(--fs-xs); }
.inbox-handoffs { overflow: hidden; }
.inbox-handoff-summary {
  padding: var(--sp-2) var(--sp-4);
  border-top: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
  background: color-mix(in srgb, var(--warn) 8%, transparent);
  color: var(--text-2);
  font-size: var(--fs-xs);
}
.inbox-handoff-list { display: grid; }
.inbox-handoff {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(220px, 320px);
  gap: var(--sp-4);
  align-items: start;
  padding: var(--sp-4);
  border-bottom: 1px solid var(--border);
  border-left: 4px solid var(--border-strong);
}
.inbox-handoff:last-child { border-bottom: 0; }
.inbox-handoff.is-high { border-left-color: var(--warn); }
.inbox-handoff.is-critical { border-left-color: var(--danger); }
.inbox-handoff-copy p {
  margin: var(--sp-2) 0 0;
  color: var(--text-2);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
}
.inbox-handoff-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: var(--sp-2);
}
.inbox-handoff-resolution { flex: 1 1 100%; }
.row-wrap { flex-wrap: wrap; }
.inbox-workspace {
  display: grid;
  grid-template-columns: minmax(280px, 340px) minmax(0, 1fr);
  gap: var(--sp-4);
  align-items: start;
  min-width: 0;
}
.inbox-list {
  position: sticky;
  top: calc(var(--topbar-h) + var(--sp-5));
  min-width: 0;
  overflow: hidden;
}
.inbox-filters {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  margin: 0 var(--sp-3) var(--sp-2);
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: var(--r-md);
}
.inbox-thread-list {
  max-height: min(66vh, 680px);
  overflow-y: auto;
  border-top: 1px solid var(--border-faint);
}
.inbox-thread {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) auto;
  gap: var(--sp-2);
  align-items: center;
  width: 100%;
  min-height: 62px;
  padding: var(--sp-2) var(--sp-3);
  border-bottom: 1px solid var(--border-faint);
  color: var(--text-2);
  text-align: left;
  transition: background var(--dur-fast) var(--ease), box-shadow var(--dur-fast) var(--ease);
}
.inbox-thread:hover { background: var(--surface-2); }
.inbox-thread.is-selected {
  background: var(--accent-bg);
  box-shadow: inset 2px 0 0 var(--accent);
}
.inbox-channel {
  display: grid;
  place-items: center;
  width: 34px;
  height: 26px;
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface);
  color: var(--text-3);
  font-family: var(--font-mono);
  font-size: 9px;
  letter-spacing: 0.04em;
}
.inbox-thread-copy {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}
.inbox-thread-copy strong {
  overflow: hidden;
  color: var(--text);
  font-size: var(--fs-sm);
  text-overflow: ellipsis;
  white-space: nowrap;
}
.inbox-thread-copy span,
.inbox-thread time {
  color: var(--text-3);
  font-size: var(--fs-xs);
}
.inbox-thread time {
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  white-space: nowrap;
}
.inbox-conversation { min-width: 0; overflow: hidden; }
.inbox-mode {
  display: grid;
  gap: var(--sp-1);
  min-width: 152px;
  color: var(--text-3);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
}
.inbox-message-log {
  display: flex;
  flex-direction: column;
  gap: var(--sp-3);
  min-height: 220px;
  max-height: 480px;
  overflow-y: auto;
  padding: var(--sp-4);
  border-top: 1px solid var(--border-faint);
  background: var(--surface-inset);
}
.inbox-message {
  width: min(78%, 680px);
  padding: var(--sp-3);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
}
.inbox-message.is-outbound {
  align-self: flex-end;
  border-color: color-mix(in srgb, var(--accent) 28%, var(--border));
  background: var(--accent-bg);
}
.inbox-message-meta {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: var(--sp-3);
  margin-bottom: var(--sp-1);
  color: var(--text-3);
  font-size: var(--fs-2xs);
}
.inbox-message-meta strong {
  color: var(--text-2);
  font-family: var(--font-mono);
  font-weight: 600;
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
}
.inbox-message p {
  margin: 0;
  color: var(--text);
  font-size: var(--fs-sm);
  line-height: var(--lh-body);
  overflow-wrap: anywhere;
}
.inbox-delivery {
  display: block;
  margin-top: var(--sp-2);
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  text-align: end;
  text-transform: uppercase;
}
.inbox-compose { min-width: 0; }
.inbox-compose-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.5fr) minmax(140px, 0.5fr);
  gap: var(--sp-3);
}
.inbox-consent {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: var(--sp-3);
  align-items: start;
  padding: var(--sp-3);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface-2);
}
.inbox-consent.is-ready {
  border-color: color-mix(in srgb, var(--ok) 35%, var(--border));
  background: var(--ok-bg);
}
.inbox-consent.is-blocked {
  border-color: color-mix(in srgb, var(--warn) 35%, var(--border));
  background: var(--warn-bg);
}
.inbox-consent strong {
  color: var(--text);
  font-size: var(--fs-sm);
}
.inbox-consent p {
  margin: 2px 0 0;
  color: var(--text-3);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
}
.inbox-consent-editor {
  position: relative;
  width: min(390px, 42vw);
}
.inbox-consent-editor > summary {
  float: right;
  list-style: none;
  user-select: none;
}
.inbox-consent-editor > summary::-webkit-details-marker { display: none; }
.inbox-consent-editor[open] > summary { margin-bottom: var(--sp-2); }
.inbox-consent-fields {
  display: grid;
  gap: var(--sp-2);
  clear: both;
  padding-top: var(--sp-2);
}
.inbox-consent-fields .btn { justify-self: end; }

/* ------------------------------------------------------------- toolbar -- */
.toolbar {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  flex-wrap: wrap;
  padding-bottom: var(--sp-4);
}
.search {
  position: relative;
  display: flex;
  align-items: center;
  min-width: 220px;
  flex: 0 1 320px;
}
.search .input { padding-left: 28px; }
.search-icon {
  position: absolute;
  left: 8px;
  color: var(--text-4);
  pointer-events: none;
  font-size: var(--fs-xs);
}

.seg {
  display: inline-flex;
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface);
  overflow: hidden;
}
.seg-btn {
  padding: 0 var(--sp-3);
  height: 28px;
  font-size: var(--fs-xs);
  color: var(--text-2);
  border-right: 1px solid var(--border);
  white-space: nowrap;
}
.seg-btn:last-child { border-right: 0; }
.seg-btn:hover { background: var(--surface-2); }
.seg-btn.is-active { background: var(--surface-3); color: var(--text); font-weight: 600; }

.tabs { display: flex; gap: var(--sp-4); border-bottom: 1px solid var(--border); }
.tab {
  padding: var(--sp-2) 0 var(--sp-3);
  font-size: var(--fs-sm);
  color: var(--text-3);
  border-bottom: 2px solid transparent;
  margin-bottom: -1px;
  white-space: nowrap;
}
.tab:hover { color: var(--text); }
.tab.is-active { color: var(--text); font-weight: 600; border-bottom-color: var(--ink); }

.pagination {
  display: flex; align-items: center; gap: var(--sp-2);
  padding-top: var(--sp-3);
  font-family: var(--font-mono);
  font-size: var(--fs-xs);
  color: var(--text-3);
}

/* --------------------------------------------------------------- cards -- */
.card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-sm);
}
.card-head {
  display: flex; align-items: center; gap: var(--sp-3);
  padding: var(--sp-3) var(--sp-4);
  border-bottom: 1px solid var(--border-faint);
  min-height: 42px;
}
.card-title { font-size: var(--fs-md); font-weight: 620; letter-spacing: var(--ls-tight); }
.card-sub { font-size: var(--fs-xs); color: var(--text-3); }
.card-body { padding: var(--sp-4); }
.card-body.is-flush { padding: 0; }
.card-foot {
  padding: var(--sp-3) var(--sp-4);
  border-top: 1px solid var(--border-faint);
  background: var(--surface-2);
  border-radius: 0 0 var(--r-lg) var(--r-lg);
  display: flex; align-items: center; gap: var(--sp-2);
}

/* --------------------------------------------------------------- stage -- */
/* One vocabulary for stage colour, reused by kanban, rows, pills and charts.
   Any element carrying data-stage="<id>" resolves --stage-c / --stage-b / --stage-t. */
[data-stage] { --stage-c: var(--text-3); --stage-b: var(--surface-2); --stage-t: var(--text-2); }
[data-stage="new_inquiry"] {
  --stage-c: var(--stage-new_inquiry);
  --stage-b: var(--stage-new_inquiry-bg);
  --stage-t: var(--stage-new_inquiry-fg);
}
[data-stage="qualifying"] {
  --stage-c: var(--stage-qualifying);
  --stage-b: var(--stage-qualifying-bg);
  --stage-t: var(--stage-qualifying-fg);
}
[data-stage="consult_booked"] {
  --stage-c: var(--stage-consult_booked);
  --stage-b: var(--stage-consult_booked-bg);
  --stage-t: var(--stage-consult_booked-fg);
}
[data-stage="doctor_consult_booked"] {
  --stage-c: var(--stage-doctor_consult_booked);
  --stage-b: var(--stage-doctor_consult_booked-bg);
  --stage-t: var(--stage-doctor_consult_booked-fg);
}
[data-stage="records_plan"] {
  --stage-c: var(--stage-records_plan);
  --stage-b: var(--stage-records_plan-bg);
  --stage-t: var(--stage-records_plan-fg);
}
[data-stage="proposal"] {
  --stage-c: var(--stage-proposal);
  --stage-b: var(--stage-proposal-bg);
  --stage-t: var(--stage-proposal-fg);
}
[data-stage="treatment_started"] {
  --stage-c: var(--stage-treatment_started);
  --stage-b: var(--stage-treatment_started-bg);
  --stage-t: var(--stage-treatment_started-fg);
}
[data-stage="not_proceeding"] {
  --stage-c: var(--stage-not_proceeding);
  --stage-b: var(--stage-not_proceeding-bg);
  --stage-t: var(--stage-not_proceeding-fg);
}

.stage-dot {
  display: inline-block;
  width: 8px; height: 8px;
  flex: 0 0 auto;
  border-radius: var(--r-full);
  background: var(--stage-c);
}
.stage-pill {
  display: inline-flex;
  align-items: center;
  gap: var(--sp-1);
  height: 19px;
  padding: 0 7px;
  border-radius: var(--r-sm);
  background: var(--stage-b);
  color: var(--stage-t);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: 0.04em;
  text-transform: uppercase;
  white-space: nowrap;
}
/* the 3px state rail — the one consistent read across kanban, tables, drawer */
.stage-rail {
  position: absolute;
  left: 0; top: 0; bottom: 0;
  width: 3px;
  background: var(--stage-c);
}

/* -------------------------------------------------------------- kanban -- */
.kanban {
  display: flex;
  gap: var(--sp-3);
  align-items: stretch;
  overflow-x: auto;
  overflow-y: hidden;
  padding: var(--sp-4) var(--sp-5) var(--sp-5);
  scroll-snap-type: x proximity;
  min-height: 0;
  flex: 1 1 auto;
}
.kanban-col {
  flex: 0 0 var(--kanban-col-w);
  width: var(--kanban-col-w);
  display: flex;
  flex-direction: column;
  min-height: 0;
  background: var(--surface-2);
  border: 1px solid var(--border-faint);
  border-radius: var(--r-lg);
  scroll-snap-align: start;
  transition: border-color var(--dur) var(--ease), background var(--dur) var(--ease);
}
.kanban-col.is-drop {
  border-color: var(--stage-c);
  background: var(--stage-b);
}
.kanban-col-head {
  flex: 0 0 auto;
  padding: var(--sp-3);
  border-bottom: 1px solid var(--border-faint);
  border-top: 2px solid var(--stage-c);
  border-radius: var(--r-lg) var(--r-lg) 0 0;
}
.kanban-col-title {
  display: flex; align-items: center; gap: var(--sp-2);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-2);
}
.kanban-col-count {
  margin-left: auto;
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  color: var(--text-3);
  background: var(--surface-3);
  border-radius: var(--r-sm);
  padding: 1px 5px;
}
.kanban-col-meta {
  margin-top: var(--sp-1);
  font-family: var(--font-mono);
  font-size: var(--fs-xs);
  color: var(--text-3);
  display: flex; align-items: baseline; gap: var(--sp-2);
}
.kanban-col-body {
  flex: 1 1 auto;
  overflow-y: auto;
  padding: var(--sp-2);
  display: flex;
  flex-direction: column;
  gap: var(--sp-2);
  min-height: 80px;
}

.kcard {
  position: relative;
  display: block;
  width: 100%;
  text-align: left;
  background: var(--surface);
  border: 1px solid var(--border);
  border-left: 0;
  border-radius: var(--r-md);
  padding: var(--sp-2) var(--sp-3) var(--sp-2) calc(var(--sp-3) + 3px);
  cursor: grab;
  transition: border-color var(--dur-fast) var(--ease), box-shadow var(--dur-fast) var(--ease),
    transform var(--dur-fast) var(--ease);
}
.kcard:hover { border-color: var(--border-strong); box-shadow: var(--shadow-sm); }
.kcard.is-dragging { opacity: 0.45; cursor: grabbing; transform: scale(0.99); }
.kcard.is-overdue { border-color: var(--danger); }
.kcard[data-stage="not_proceeding"] { opacity: 0.66; }
.kcard-name {
  display: block;
  width: 100%;
  text-align: left;
  font-size: var(--fs-sm);
  font-weight: 600;
  color: var(--text);
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.kcard-meta {
  margin-top: 2px;
  font-size: var(--fs-xs);
  color: var(--text-3);
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.kcard-foot {
  margin-top: var(--sp-2);
  display: flex; align-items: center; gap: var(--sp-2);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  color: var(--text-3);
}
.kcard-value { font-family: var(--font-mono); font-weight: 600; color: var(--text-2); }

/* --------------------------------------------------------------- table -- */
.table-wrap {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  overflow: auto;
  max-width: 100%;
}
.table { width: 100%; font-size: var(--fs-sm); }
.table thead th {
  position: sticky;
  top: 0;
  z-index: 2;
  background: var(--surface-2);
  border-bottom: 1px solid var(--border);
  padding: var(--sp-2) var(--sp-3);
  text-align: left;
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  font-weight: 600;
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-3);
  white-space: nowrap;
}
.table tbody td {
  padding: 0 var(--sp-3);
  height: var(--row-h);
  border-bottom: 1px solid var(--border-faint);
  color: var(--text-2);
  vertical-align: middle;
  white-space: nowrap;
}
.table tbody td:first-child { color: var(--text); }
.table tbody tr:last-child td { border-bottom: 0; }
.table tbody tr { transition: background var(--dur-fast) var(--ease); }
.table tbody tr:hover td { background: var(--surface-2); }
.table tbody tr.is-selected td { background: var(--accent-bg); }
.table tbody tr.is-overdue td:first-child { box-shadow: inset 3px 0 0 var(--danger); }
/* rows carry the stage rail via data-stage on <tr> */
.table tbody tr[data-stage] td:first-child { box-shadow: inset 3px 0 0 var(--stage-c); }
.table tbody tr[data-stage].is-overdue td:first-child { box-shadow: inset 3px 0 0 var(--danger); }
.table th.sortable { cursor: pointer; user-select: none; }
.table th.sortable:hover { color: var(--text); }
.table th[aria-sort="ascending"]::after { content: " \2191"; }
.table th[aria-sort="descending"]::after { content: " \2193"; }
.t-num { text-align: right; font-family: var(--font-mono); font-variant-numeric: tabular-nums; }
.t-mono { font-family: var(--font-mono); font-size: var(--fs-xs); }
.t-wide { white-space: normal; min-width: 220px; }
.row-link { color: inherit; font-weight: 600; }
.row-link:hover { color: var(--accent); text-decoration: none; }

/* -------------------------------------------------------------- drawer -- */
.drawer-scrim {
  position: fixed; inset: 0;
  z-index: var(--z-drawer);
  background: var(--scrim);
  opacity: 0;
  pointer-events: none;
  transition: opacity var(--dur) var(--ease);
}
.drawer-scrim.is-open { opacity: 1; pointer-events: auto; }
.drawer {
  position: fixed;
  top: 0; right: 0; bottom: 0;
  z-index: calc(var(--z-drawer) + 1);
  width: min(var(--drawer-w), 100vw);
  display: flex;
  flex-direction: column;
  background: var(--surface);
  border-left: 1px solid var(--border);
  transform: translateX(100%);
  transition: transform var(--dur-slow) var(--ease);
  visibility: hidden;
}
.drawer.is-open { transform: translateX(0); visibility: visible; }
.drawer-head {
  position: relative;
  flex: 0 0 auto;
  padding: var(--sp-4) var(--sp-5) var(--sp-3) calc(var(--sp-5) + 3px);
  border-bottom: 1px solid var(--border);
}
.drawer-title {
  font-size: var(--fs-xl);
  font-weight: 640;
  letter-spacing: var(--ls-tight);
  line-height: var(--lh-tight);
  padding-right: var(--sp-7);
}
.drawer-sub {
  margin-top: var(--sp-1);
  display: flex; align-items: center; gap: var(--sp-2); flex-wrap: wrap;
  font-size: var(--fs-xs);
  color: var(--text-3);
}
.drawer-body { flex: 1 1 auto; overflow-y: auto; padding: var(--sp-5); }
.drawer-foot {
  flex: 0 0 auto;
  display: flex; align-items: center; gap: var(--sp-2);
  padding: var(--sp-3) var(--sp-5);
  border-top: 1px solid var(--border);
  background: var(--surface-2);
}
.drawer-close {
  position: absolute;
  top: var(--sp-3); right: var(--sp-4);
  width: 26px; height: 26px;
  border-radius: var(--r-md);
  color: var(--text-3);
  display: grid; place-items: center;
}
.drawer-close:hover { background: var(--surface-3); color: var(--text); }

/* --------------------------------------------------------------- modal -- */
.modal-scrim {
  position: fixed; inset: 0;
  z-index: var(--z-modal);
  background: var(--scrim);
  display: grid;
  place-items: center;
  padding: var(--sp-5);
  opacity: 0;
  pointer-events: none;
  visibility: hidden;
  transition: opacity var(--dur) var(--ease), visibility var(--dur) var(--ease);
}
.modal-scrim.is-open { opacity: 1; pointer-events: auto; visibility: visible; }
.modal {
  width: min(460px, 100%);
  max-height: calc(100vh - var(--sp-8));
  display: flex;
  flex-direction: column;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  transform: translateY(6px);
  transition: transform var(--dur) var(--ease);
}
.modal-scrim.is-open .modal { transform: translateY(0); }
.modal-head { padding: var(--sp-4) var(--sp-5) 0; }
.modal-title { font-size: var(--fs-lg); font-weight: 640; }
.modal-body { padding: var(--sp-3) var(--sp-5) var(--sp-4); overflow-y: auto; color: var(--text-2); }
.modal-foot {
  display: flex; justify-content: flex-end; gap: var(--sp-2);
  padding: var(--sp-3) var(--sp-5);
  border-top: 1px solid var(--border-faint);
}

/* ----------------------------------------------------------------- menu -- */
.menu {
  position: absolute;
  z-index: var(--z-menu);
  min-width: 180px;
  padding: var(--sp-1);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  box-shadow: var(--shadow-md);
}
.menu[hidden] { display: none; }
.menu-item {
  display: flex; align-items: center; gap: var(--sp-2);
  width: 100%;
  height: 28px;
  padding: 0 var(--sp-2);
  border-radius: var(--r-sm);
  font-size: var(--fs-sm);
  color: var(--text-2);
  text-align: left;
}
.menu-item:hover { background: var(--surface-2); color: var(--text); text-decoration: none; }
.menu-item.is-danger { color: var(--danger); }
.menu-sep { height: 1px; background: var(--border-faint); margin: var(--sp-1) 0; }

/* ---------------------------------------------------------------- forms -- */
.fieldset { border: 0; padding: 0; margin: 0 0 var(--sp-5); }
.legend {
  display: block;
  padding: 0 0 var(--sp-2);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-4);
  border-bottom: 1px solid var(--border-faint);
  margin-bottom: var(--sp-3);
  width: 100%;
}
.field { display: flex; flex-direction: column; gap: 5px; margin-bottom: var(--sp-3); min-width: 0; }
.field-row { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--sp-3); }
.field-label { font-size: var(--fs-xs); font-weight: 600; color: var(--text-2); }
.field-label .req { color: var(--danger); margin-left: 2px; }
.field-hint { font-size: var(--fs-xs); color: var(--text-4); line-height: var(--lh-snug); }
.field-error { font-size: var(--fs-xs); color: var(--danger); }

.input, .select, .textarea {
  width: 100%;
  min-width: 0;
  background: var(--surface);
  color: var(--text);
  border: 1px solid var(--border-strong);
  border-radius: var(--r-md);
  padding: 0 var(--sp-2);
  height: 30px;
  font-size: var(--fs-md);
  transition: border-color var(--dur-fast) var(--ease), box-shadow var(--dur-fast) var(--ease);
}
.textarea { height: auto; min-height: 78px; padding: var(--sp-2); resize: vertical; line-height: var(--lh-body); }
.select {
  appearance: none;
  padding-right: var(--sp-6);
  background-image: linear-gradient(45deg, transparent 50%, currentColor 50%),
    linear-gradient(135deg, currentColor 50%, transparent 50%);
  background-position: calc(100% - 15px) 13px, calc(100% - 10px) 13px;
  background-size: 5px 5px, 5px 5px;
  background-repeat: no-repeat;
  cursor: pointer;
}
.input::placeholder, .textarea::placeholder { color: var(--text-4); }
.input:hover, .select:hover, .textarea:hover { border-color: var(--text-4); }
.input:focus, .select:focus, .textarea:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--ring);
}
.input:disabled, .select:disabled, .textarea:disabled {
  background: var(--surface-2);
  color: var(--text-4);
  cursor: not-allowed;
}
.input.is-invalid, .select.is-invalid, .textarea.is-invalid { border-color: var(--danger); }
.input[type="date"], .input[type="datetime-local"] { font-family: var(--font-mono); font-size: var(--fs-sm); }
.input.is-money { font-family: var(--font-mono); text-align: right; }

.checkbox { display: inline-flex; align-items: center; gap: var(--sp-2); font-size: var(--fs-sm); cursor: pointer; }
.checkbox input { width: 14px; height: 14px; accent-color: var(--accent); cursor: pointer; }

.switch { display: inline-flex; align-items: center; gap: var(--sp-2); cursor: pointer; font-size: var(--fs-sm); }
.switch input { position: absolute; opacity: 0; width: 0; height: 0; }
.switch-track {
  width: 30px; height: 17px;
  border-radius: var(--r-full);
  background: var(--border-strong);
  position: relative;
  transition: background var(--dur) var(--ease);
  flex: 0 0 auto;
}
.switch-track::after {
  content: "";
  position: absolute;
  top: 2px; left: 2px;
  width: 13px; height: 13px;
  border-radius: var(--r-full);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
  transition: transform var(--dur) var(--ease);
}
.switch input:checked + .switch-track { background: var(--accent); }
.switch input:checked + .switch-track::after { transform: translateX(13px); }
.switch input:focus-visible + .switch-track { box-shadow: 0 0 0 3px var(--ring); }

/* -------------------------------------------------------------- buttons -- */
/* Default is the quiet outlined button. Ink is the single primary.
   No chromatic button anywhere: colour belongs to state, not to controls. */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: var(--sp-2);
  height: 30px;
  padding: 0 var(--sp-3);
  border: 1px solid var(--border-strong);
  border-radius: var(--r-md);
  background: var(--surface);
  color: var(--text);
  font-size: var(--fs-sm);
  font-weight: 550;
  white-space: nowrap;
  cursor: pointer;
  transition: background var(--dur-fast) var(--ease), border-color var(--dur-fast) var(--ease),
    color var(--dur-fast) var(--ease), opacity var(--dur-fast) var(--ease);
}
.btn:hover { background: var(--surface-2); border-color: var(--text-4); text-decoration: none; }
.btn:active { background: var(--surface-3); }
.btn[disabled], .btn:disabled, .btn[aria-disabled="true"] {
  opacity: 0.45;
  cursor: not-allowed;
  pointer-events: none;
}
.btn-primary { background: var(--ink); border-color: var(--ink); color: var(--ink-text); }
.btn-primary:hover { background: var(--ink-hover); border-color: var(--ink-hover); color: var(--ink-text); }
.btn-primary:active { background: var(--ink); }
.btn-secondary { /* alias of the default look, named for clarity in markup */ }
.btn-ghost { background: transparent; border-color: transparent; color: var(--text-2); }
.btn-ghost:hover { background: var(--surface-2); border-color: transparent; color: var(--text); }
.btn-danger { border-color: var(--danger); color: var(--danger); background: transparent; }
.btn-danger:hover { background: var(--danger-bg); border-color: var(--danger); color: var(--danger-fg); }
.btn-sm { height: 24px; padding: 0 var(--sp-2); font-size: var(--fs-xs); }
.btn-lg { height: 36px; padding: 0 var(--sp-4); font-size: var(--fs-md); }
.btn-icon { width: 30px; padding: 0; }
.btn-icon.btn-sm { width: 24px; }
.btn-block { width: 100%; }
.btn.is-loading { color: transparent; position: relative; pointer-events: none; }
.btn.is-loading::after {
  content: "";
  position: absolute;
  width: 13px; height: 13px;
  border-radius: var(--r-full);
  border: 2px solid currentColor;
  border-top-color: transparent;
  color: var(--text-2);
  animation: crm-spin 640ms linear infinite;
}
.btn-primary.is-loading::after { color: var(--ink-text); }
.btn-group { display: inline-flex; }
.btn-group .btn { border-radius: 0; margin-left: -1px; }
.btn-group .btn:first-child { border-radius: var(--r-md) 0 0 var(--r-md); margin-left: 0; }
.btn-group .btn:last-child { border-radius: 0 var(--r-md) var(--r-md) 0; }

@keyframes crm-spin { to { transform: rotate(360deg); } }

/* ------------------------------------------------------- badges & pills -- */
.badge {
  display: inline-flex; align-items: center; gap: var(--sp-1);
  height: 19px;
  padding: 0 7px;
  border-radius: var(--r-sm);
  background: var(--surface-3);
  color: var(--text-2);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: 0.04em;
  text-transform: uppercase;
  white-space: nowrap;
}
.badge-ok { background: var(--ok-bg); color: var(--ok-fg); }
.badge-warn { background: var(--warn-bg); color: var(--warn-fg); }
.badge-danger { background: var(--danger-bg); color: var(--danger-fg); }
.badge-info { background: var(--accent-bg); color: var(--accent-fg); }
.badge-muted { background: var(--surface-2); color: var(--text-3); }
.badge-outline { background: transparent; border: 1px solid var(--border-strong); color: var(--text-3); }

.pill {
  display: inline-flex; align-items: center; gap: var(--sp-1);
  height: 21px;
  padding: 0 var(--sp-2);
  border-radius: var(--r-full);
  background: var(--surface-2);
  border: 1px solid var(--border);
  color: var(--text-2);
  font-size: var(--fs-xs);
  white-space: nowrap;
}
.tag {
  display: inline-flex; align-items: center;
  height: 19px;
  padding: 0 7px;
  border-radius: var(--r-sm);
  background: var(--surface-3);
  color: var(--text-2);
  font-size: var(--fs-xs);
}
.chip {
  display: inline-flex; align-items: center; gap: var(--sp-1);
  height: 24px;
  padding: 0 var(--sp-1) 0 var(--sp-2);
  border-radius: var(--r-md);
  background: var(--accent-bg);
  color: var(--accent-fg);
  font-size: var(--fs-xs);
}
.chip-close {
  width: 16px; height: 16px;
  display: grid; place-items: center;
  border-radius: var(--r-sm);
  color: inherit;
  opacity: 0.65;
}
.chip-close:hover { opacity: 1; background: rgba(127, 127, 127, 0.2); }

.overdue { color: var(--danger); font-weight: 600; }
.dot { display: inline-block; width: 6px; height: 6px; border-radius: var(--r-full); background: currentColor; flex: 0 0 auto; }
.avatar {
  width: 24px; height: 24px;
  flex: 0 0 auto;
  border-radius: var(--r-full);
  background: var(--surface-3);
  color: var(--text-2);
  display: grid; place-items: center;
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  font-weight: 700;
  text-transform: uppercase;
}

/* --------------------------------------- attribution: the honesty device -- */
/* Unknown source is never a solid fill. A hatch reads as "no data" and cannot
   be visually summed into "direct" — which is the reporting error that would
   cost this business the most. */
.hatch, .attr-unknown, .bar-fill.is-unknown, .legend-swatch.is-unknown, .funnel-step.is-unknown {
  background-color: var(--unknown-bg);
  background-image: var(--hatch);
}
/* the fill must never read as an empty track — hard edge on the unknown bar */
.bar-fill.is-unknown { box-shadow: inset 0 0 0 1px var(--unknown); }
.attr-unknown {
  display: inline-flex; align-items: center; gap: var(--sp-1);
  height: 19px;
  padding: 0 7px;
  border: 1px dashed var(--border-strong);
  border-radius: var(--r-sm);
  color: var(--unknown-fg);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: 0.04em;
  text-transform: uppercase;
  white-space: nowrap;
}
.attr-note {
  display: flex; gap: var(--sp-2);
  padding: var(--sp-2) var(--sp-3);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface-2);
  box-shadow: inset 2px 0 0 var(--unknown);
  color: var(--text-2);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
}

/* ---------------------------------------------------------- stat tiles -- */
.stats { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: var(--sp-3); }
.stat {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  padding: var(--sp-3) var(--sp-4);
  min-width: 0;
}
.stat-label {
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-4);
  white-space: nowrap;
  overflow: hidden; text-overflow: ellipsis;
}
.stat-value {
  margin-top: 3px;
  font-family: var(--font-mono);
  font-size: var(--fs-2xl);
  font-weight: 600;
  line-height: var(--lh-tight);
  letter-spacing: -0.02em;
  color: var(--text);
}
.stat-value.is-lg { font-size: var(--fs-3xl); }
.stat-delta {
  display: inline-flex; align-items: center; gap: 3px;
  margin-top: var(--sp-1);
  font-family: var(--font-mono);
  font-size: var(--fs-xs);
  color: var(--text-3);
}
.stat-delta.is-up { color: var(--ok); }
.stat-delta.is-down { color: var(--danger); }
.stat-foot { margin-top: var(--sp-1); font-size: var(--fs-xs); color: var(--text-3); }
.stat.is-alert { border-color: var(--danger); }
.stat.is-alert .stat-value { color: var(--danger); }

/* --------------------------------------------------------------- charts -- */
.chart {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  display: flex;
  flex-direction: column;
  min-width: 0;
}
.chart-head {
  display: flex; align-items: baseline; gap: var(--sp-3);
  padding: var(--sp-3) var(--sp-4);
  border-bottom: 1px solid var(--border-faint);
}
.chart-title { font-size: var(--fs-md); font-weight: 620; }
.chart-note { font-size: var(--fs-xs); color: var(--text-3); margin-left: auto; text-align: right; }
.chart-body { padding: var(--sp-4); min-width: 0; overflow-x: auto; }
.chart-body svg { width: 100%; height: auto; overflow: visible; }
.chart-legend {
  display: flex; flex-wrap: wrap; gap: var(--sp-2) var(--sp-4);
  padding: 0 var(--sp-4) var(--sp-3);
}
.legend-item { display: inline-flex; align-items: center; gap: 6px; font-size: var(--fs-xs); color: var(--text-2); }
.legend-swatch { width: 9px; height: 9px; border-radius: 2px; flex: 0 0 auto; background: var(--text-3); }
.legend-value { font-family: var(--font-mono); color: var(--text-3); }

/* horizontal bar rows — the default breakdown form for sources and channels */
.bar-row {
  display: grid;
  grid-template-columns: minmax(90px, 150px) minmax(0, 1fr) 68px;
  align-items: center;
  gap: var(--sp-3);
  padding: 5px 0;
  font-size: var(--fs-xs);
}
.bar-label { color: var(--text-2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.bar-track { display: block; height: 12px; background: var(--surface-3); border-radius: var(--r-sm); overflow: hidden; }
.bar-fill { display: block; height: 100%; background: var(--series-1); border-radius: var(--r-sm); min-width: 2px; }
.bar-value { font-family: var(--font-mono); color: var(--text-3); text-align: right; }

/* funnel — stage-coloured, widths proportional, terminal states split out */
.funnel { display: flex; flex-direction: column; gap: 3px; }
.funnel-step {
  display: flex; align-items: center; gap: var(--sp-2);
  height: 28px;
  padding: 0 var(--sp-2);
  border-radius: var(--r-sm);
  background: var(--stage-b);
  box-shadow: inset 2px 0 0 var(--stage-c);
  font-size: var(--fs-xs);
  color: var(--stage-t);
  min-width: 90px;
}
.funnel-step-label { font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.funnel-step-value { margin-left: auto; font-family: var(--font-mono); font-weight: 600; }
.funnel-drop {
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  color: var(--text-4);
  padding-left: var(--sp-3);
}

.sparkline { width: 100%; height: 28px; display: block; }

/* --------------------------------------------------------- key / value -- */
.kv { display: grid; grid-template-columns: minmax(96px, 128px) minmax(0, 1fr); gap: 6px var(--sp-3); align-items: baseline; }
.kv-k {
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-4);
  padding-top: 2px;
}
.kv-v { font-size: var(--fs-sm); color: var(--text); min-width: 0; overflow-wrap: anywhere; }
.kv-v.is-empty { color: var(--text-4); font-style: italic; }
.calendly-form-note {
  max-width: 65ch;
  margin: calc(var(--sp-2) * -1) 0 var(--sp-3);
}
.calendly-answer {
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}
.pre-wrap { white-space: pre-wrap; overflow-wrap: anywhere; }

/* ---------------------------------------------------- lead intelligence -- */
.consult-time-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1px;
  margin-bottom: var(--sp-3);
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--border);
}
.consult-time-grid > div {
  min-width: 0;
  padding: var(--sp-3) var(--sp-4);
  background: var(--surface-2);
}
.consult-time-grid strong {
  display: block;
  margin-top: 3px;
  font-size: var(--fs-md);
  line-height: var(--lh-snug);
  overflow-wrap: anywhere;
}
.consult-time-label {
  display: block;
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-3);
}
.consult-loading {
  display: flex;
  flex-direction: column;
  gap: var(--sp-2);
  padding-block: var(--sp-2);
}
.consult-meta-row {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: var(--sp-2);
  margin-bottom: var(--sp-4);
}
.consult-summary {
  padding-block: var(--sp-1) var(--sp-4);
}
.consult-summary h3 {
  margin: 0 0 var(--sp-3);
  font-size: var(--fs-md);
  font-weight: 650;
  letter-spacing: var(--ls-tight);
}
.consult-empty-note {
  display: flex;
  flex-direction: column;
  gap: 3px;
  padding: var(--sp-3) 0;
  border-block: 1px solid var(--border-faint);
}
.consult-empty-note strong { font-size: var(--fs-sm); }
.consult-empty-note span {
  max-width: 70ch;
  font-size: var(--fs-sm);
  color: var(--text-3);
  line-height: var(--lh-snug);
}
.consult-actions { margin-top: var(--sp-3); }

.lead-transcript {
  border-block: 1px solid var(--border-faint);
}
.lead-transcript > summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--sp-3);
  min-height: 42px;
  cursor: pointer;
  list-style: none;
  font-size: var(--fs-sm);
  font-weight: 620;
}
.lead-transcript > summary::-webkit-details-marker { display: none; }
.lead-transcript > summary::after {
  content: "⌄";
  color: var(--text-3);
  transition: transform var(--dur) var(--ease);
}
.lead-transcript[open] > summary::after { transform: rotate(180deg); }
.lead-transcript > summary:focus-visible {
  outline: 2px solid var(--ring);
  outline-offset: 2px;
}
.lead-transcript-body {
  display: flex;
  flex-direction: column;
  gap: var(--sp-3);
  padding: 0 0 var(--sp-3);
}
.lead-transcript-list {
  max-height: 420px;
  margin: 0;
  padding: 0;
  overflow: auto;
  list-style: none;
  border-block: 1px solid var(--border-faint);
}
.lead-transcript-line {
  min-width: 0;
  padding: var(--sp-3) 0;
  border-bottom: 1px solid var(--border-faint);
}
.lead-transcript-line:last-child { border-bottom: 0; }
.lead-transcript-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--sp-3);
  margin-bottom: 3px;
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-3);
}
.lead-transcript-meta time {
  flex: 0 0 auto;
  letter-spacing: normal;
}
.lead-transcript-line p {
  margin: 0;
  font-size: var(--fs-sm);
  line-height: var(--lh-body);
  color: var(--text-2);
  overflow-wrap: anywhere;
}

.lead-chat {
  display: flex;
  flex-direction: column;
  gap: var(--sp-3);
  min-width: 0;
}
.lead-chat-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: var(--sp-3);
}
.lead-chat-head p {
  max-width: 65ch;
  margin: 0;
  font-size: var(--fs-sm);
  line-height: var(--lh-snug);
  color: var(--text-3);
}
.lead-chat-head .badge { flex: 0 0 auto; }
.lead-chat-prompts {
  display: flex;
  flex-wrap: wrap;
  gap: var(--sp-2);
}
.lead-chat-log {
  min-height: 156px;
  max-height: 340px;
  overflow-y: auto;
  padding: var(--sp-3);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--surface-2);
  scroll-behavior: smooth;
}
.lead-chat-message {
  min-width: 0;
  padding: var(--sp-2) 0 var(--sp-3);
  border-bottom: 1px solid var(--border-faint);
}
.lead-chat-message:first-child { padding-top: 0; }
.lead-chat-message:last-child {
  padding-bottom: 0;
  border-bottom: 0;
}
.lead-chat-message.is-user {
  margin-inline-start: 12%;
}
.lead-chat-speaker {
  display: block;
  margin-bottom: 3px;
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-3);
}
.lead-chat-message.is-user .lead-chat-speaker { text-align: end; }
.lead-chat-message p {
  margin: 0;
  font-size: var(--fs-sm);
  line-height: var(--lh-body);
  color: var(--text);
  overflow-wrap: anywhere;
}
.lead-chat-message.is-user p {
  padding: var(--sp-2) var(--sp-3);
  border-radius: var(--r-md);
  background: var(--surface-3);
}
.lead-chat-evidence {
  display: flex;
  flex-wrap: wrap;
  gap: var(--sp-1);
  margin-top: var(--sp-2);
}
.lead-chat-form {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: end;
  gap: var(--sp-2);
}
.lead-chat-form .textarea {
  min-height: 62px;
  max-height: 160px;
}

/* ------------------------------------------------------------ timeline -- */
.timeline { position: relative; padding-left: var(--sp-5); }
.timeline::before {
  content: "";
  position: absolute;
  left: 4px; top: 5px; bottom: 5px;
  width: 1px;
  background: var(--border);
}
.tl-item { position: relative; padding: 0 0 var(--sp-4); }
.tl-dot {
  position: absolute;
  left: calc(var(--sp-5) * -1 + 1px);
  top: 5px;
  width: 7px; height: 7px;
  border-radius: var(--r-full);
  background: var(--text-4);
  box-shadow: 0 0 0 3px var(--surface);
}
.tl-dot.is-stage { background: var(--stage-c); }
.tl-head {
  display: flex; align-items: baseline; gap: var(--sp-2); flex-wrap: wrap;
  font-size: var(--fs-sm);
  color: var(--text);
}
.tl-type {
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-3);
}
.tl-time { margin-left: auto; font-family: var(--font-mono); font-size: var(--fs-2xs); color: var(--text-4); }
.tl-body { margin-top: 2px; font-size: var(--fs-sm); color: var(--text-2); line-height: var(--lh-snug); overflow-wrap: anywhere; }

/* ------------------------------------------------------- command center -- */
.command-shell {
  display: flex;
  flex-direction: column;
  gap: var(--sp-4);
  min-width: 0;
  min-height: 100%;
}
.command-head {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: var(--sp-5);
  padding: var(--sp-5);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background:
    linear-gradient(120deg, color-mix(in srgb, var(--accent-bg) 70%, transparent), transparent 42%),
    var(--surface);
  box-shadow: var(--shadow-sm);
}
.command-head h2 {
  margin-top: var(--sp-1);
  font-size: var(--fs-2xl);
  letter-spacing: var(--ls-tight);
}
.command-head p {
  margin-top: var(--sp-2);
  max-width: 68ch;
  color: var(--text-3);
  font-size: var(--fs-sm);
  line-height: var(--lh-snug);
}
.command-tabs {
  display: flex;
  align-items: center;
  gap: var(--sp-1);
  overflow-x: auto;
  padding: var(--sp-1);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--surface);
  scrollbar-width: thin;
}
.command-tab {
  flex: 0 0 auto;
  min-height: 34px;
  padding: 0 var(--sp-3);
  border-radius: var(--r-md);
  color: var(--text-3);
  font-size: var(--fs-sm);
  white-space: nowrap;
}
.command-tab:hover { color: var(--text); background: var(--surface-2); }
.command-tab.is-active {
  color: var(--text);
  background: var(--surface-3);
  box-shadow: inset 0 -2px 0 var(--accent);
  font-weight: 620;
}
.command-panel { min-width: 0; }
.command-loading {
  display: grid;
  gap: var(--sp-2);
  max-width: 680px;
  padding: var(--sp-5);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--surface);
}
.command-toolbar {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  flex-wrap: wrap;
  margin-bottom: var(--sp-3);
}
.command-filter { max-width: 100%; overflow-x: auto; }
.command-search {
  flex: 1 1 260px;
  max-width: 520px;
}
.command-stats {
  display: grid;
  grid-template-columns: repeat(5, minmax(112px, 1fr));
  gap: var(--sp-2);
  margin-bottom: var(--sp-3);
}
.command-stats .stat { min-height: 72px; }
.command-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--sp-3);
  flex-wrap: wrap;
  margin-bottom: var(--sp-3);
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: 0.02em;
}
.command-board {
  display: grid;
  grid-template-columns: repeat(3, minmax(260px, 1fr));
  gap: var(--sp-3);
  align-items: start;
}
.command-column {
  min-width: 0;
  padding: var(--sp-2);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--surface-inset);
}
.command-column-head {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  min-height: 34px;
  padding: 0 var(--sp-1);
}
.command-column-head h3 {
  font-size: var(--fs-sm);
  font-weight: 650;
}
.command-card-list { display: grid; gap: var(--sp-2); }
.command-task-card {
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
}
.command-task-open {
  display: flex;
  flex-direction: column;
  gap: var(--sp-2);
  width: 100%;
  padding: var(--sp-3);
  color: var(--text);
  text-align: left;
}
.command-task-open:hover { background: var(--surface-2); }
.command-task-open strong {
  font-size: var(--fs-md);
  line-height: var(--lh-snug);
}
.command-task-kicker {
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
}
.command-task-desc {
  display: -webkit-box;
  overflow: hidden;
  color: var(--text-3);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 3;
}
.command-task-meta,
.command-mention-tags,
.command-consult-actions {
  display: flex;
  align-items: center;
  gap: var(--sp-1);
  flex-wrap: wrap;
}
.command-task-meta { color: var(--text-3); font-size: var(--fs-xs); }
.command-card-dates {
  display: flex;
  flex-wrap: wrap;
  gap: var(--sp-1);
}
.command-card-dates span {
  padding: 2px 6px;
  border: 1px solid var(--border);
  border-radius: var(--r-sm);
  color: var(--text-3);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
}
.command-task-need {
  padding: var(--sp-2);
  border-left: 2px solid var(--warn);
  background: var(--warn-bg);
  color: var(--warn-fg);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
}
.command-card-actions {
  display: flex;
  align-items: center;
  padding: var(--sp-1);
  border-top: 1px solid var(--border-faint);
}
.command-empty-column {
  padding: var(--sp-5) var(--sp-2);
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  text-align: center;
  text-transform: uppercase;
}
.command-dialog {
  width: min(640px, calc(100vw - 32px));
  max-height: calc(100vh - 48px);
  overflow: auto;
  padding: 0;
  border: 1px solid var(--border-strong);
  border-radius: var(--r-lg);
  background: var(--surface);
  color: var(--text);
}
.command-dialog::backdrop {
  background: var(--scrim);
  backdrop-filter: blur(2px);
}
.command-dialog form {
  display: grid;
  gap: var(--sp-4);
  padding: var(--sp-5);
}
.command-dialog-head,
.command-dialog-actions {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
}
.command-dialog-head { align-items: flex-start; }
.command-dialog-head h3 { margin-top: 2px; font-size: var(--fs-xl); }
.command-dialog-actions {
  position: sticky;
  bottom: calc(var(--sp-5) * -1);
  margin: 0 calc(var(--sp-5) * -1) calc(var(--sp-5) * -1);
  padding: var(--sp-3) var(--sp-5);
  border-top: 1px solid var(--border);
  background: var(--surface);
}
.command-textarea { min-height: 112px; resize: vertical; }
.check-row {
  display: flex;
  align-items: flex-start;
  gap: var(--sp-3);
  padding: var(--sp-3);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface-2);
  cursor: pointer;
}
.check-row input { margin-top: 2px; accent-color: var(--accent); }
.check-row span { display: grid; gap: 2px; }
.check-row strong { color: var(--text); font-size: var(--fs-sm); }
.check-row small { color: var(--text-3); font-size: var(--fs-xs); line-height: var(--lh-snug); }
.command-legacy-docs {
  display: grid;
  gap: var(--sp-2);
  padding: var(--sp-3);
  border: 1px solid var(--warn);
  border-radius: var(--r-md);
  background: var(--warn-bg);
  color: var(--warn-fg);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
}
.command-legacy-docs span { color: var(--text-2); }
.command-legacy-docs ul {
  display: grid;
  gap: 2px;
  max-height: 132px;
  overflow: auto;
  padding-left: var(--sp-5);
  color: var(--text-3);
}
/*
   THESIS: turn the calendar from a generic plan into dated, inspectable work evidence.
   OWN-WORLD: inherit the reading-room neutrals; color remains category/state only.
   STORY: select a week, inspect outcomes and blockers, then read the verified total.
   FIRST VIEWPORT: record controls, week navigation, evidence summary, seven-day ledger.
   FORM: dense operational ledger; an extension of the incumbent Command Center.
*/
.command-work-entry-fields {
  display: grid;
  gap: var(--sp-4);
}
.command-calendar-title {
  margin-top: 2px;
  font-size: var(--fs-xl);
  letter-spacing: var(--ls-tight);
}
.command-calendar-controls {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--sp-3);
  flex-wrap: wrap;
  margin-bottom: var(--sp-3);
  padding: var(--sp-2);
  border-block: 1px solid var(--border);
}
.command-week-nav {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: var(--sp-1);
  flex-wrap: wrap;
}
.command-week-nav strong {
  min-width: 148px;
  color: var(--text-2);
  font-family: var(--font-mono);
  font-size: var(--fs-xs);
  text-align: center;
}
.command-baseline-note {
  color: var(--text-3);
  font-size: var(--fs-xs);
}
.command-work-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin-bottom: var(--sp-3);
  border-block: 1px solid var(--border);
  background: var(--surface);
}
.command-work-summary > div {
  display: grid;
  gap: 2px;
  min-height: 56px;
  padding: var(--sp-2) var(--sp-3);
  border-right: 1px solid var(--border-faint);
}
.command-work-summary > div:last-child { border-right: 0; }
.command-work-summary span {
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
}
.command-work-summary strong {
  color: var(--text);
  font-size: var(--fs-lg);
  font-variant-numeric: tabular-nums;
}
.command-reconstruction-note {
  display: grid;
  grid-template-columns: max-content minmax(0, 1fr);
  gap: var(--sp-3);
  margin-bottom: var(--sp-3);
  padding: var(--sp-2) var(--sp-3);
  border: 1px solid var(--warn);
  border-radius: var(--r-md);
  background: var(--warn-bg);
  color: var(--warn-fg);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
}
.command-calendar {
  display: grid;
  grid-template-columns: repeat(7, minmax(205px, 1fr));
  gap: var(--sp-2);
  overflow-x: auto;
  padding-bottom: var(--sp-2);
  scrollbar-width: thin;
}
.command-day {
  min-width: 205px;
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--surface-inset);
}
.command-day-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--sp-2);
  min-height: 38px;
  padding: 0 var(--sp-2);
  border-bottom: 1px solid var(--border);
}
.command-day-head > div { display: grid; gap: 1px; }
.command-day-head h3 { font-size: var(--fs-xs); font-weight: 650; }
.command-day-head > div > span {
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
}
.command-day-events {
  display: grid;
  gap: var(--sp-2);
  padding: var(--sp-2);
}
.command-event {
  --event-rail: var(--text-4);
  display: grid;
  gap: 2px;
  width: 100%;
  padding: var(--sp-2);
  border-radius: var(--r-md);
  background: var(--surface);
  color: var(--text);
  text-align: left;
  box-shadow: inset 2px 0 0 var(--event-rail), var(--shadow-sm);
}
.command-event:hover { background: var(--surface-2); }
.command-event strong { font-size: var(--fs-xs); line-height: var(--lh-snug); }
.command-event span {
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
}
.command-event.is-work-log { gap: var(--sp-1); }
.command-event .command-event-category { color: var(--text-3); }
.command-event .command-event-flags {
  display: flex;
  align-items: center;
  gap: var(--sp-1);
  flex-wrap: wrap;
  margin-top: 2px;
  font-family: var(--font-ui);
}
.command-work-state,
.command-work-basis {
  padding: 2px 5px;
  border: 1px solid var(--border);
  border-radius: var(--r-sm);
  font-family: var(--font-ui) !important;
  font-size: var(--fs-2xs) !important;
  line-height: 1.2;
}
.command-work-state.is-ok { color: var(--ok-fg); background: var(--ok-bg); border-color: var(--ok); }
.command-work-state.is-accent { color: var(--accent-fg); background: var(--accent-bg); border-color: var(--accent); }
.command-work-state.is-warn { color: var(--warn-fg); background: var(--warn-bg); border-color: var(--warn); }
.command-work-state.is-muted { color: var(--text-3); background: var(--surface-2); }
.command-work-basis { color: var(--text-3); background: var(--surface-2); }
.command-event .command-event-detail,
.command-event .command-event-waiting,
.command-event .command-event-proof {
  color: var(--text-2);
  font-family: var(--font-ui);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
  overflow-wrap: anywhere;
  white-space: pre-line;
}
.command-event .command-event-waiting {
  padding: var(--sp-1);
  background: var(--warn-bg);
  color: var(--warn-fg);
}
.command-event .command-event-proof { color: var(--text-3); }
.command-event .command-event-waiting b,
.command-event .command-event-proof b { font-weight: 650; }
.command-event.is-blue { --event-rail: var(--accent); }
.command-event.is-green { --event-rail: var(--ok); }
.command-event.is-violet { --event-rail: var(--stage-consult_booked); }
.command-event.is-amber { --event-rail: var(--warn); }
.command-event.is-red { --event-rail: var(--danger); }
.command-event.is-rose { --event-rail: var(--stage-records_plan); }
.command-work-total {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: var(--sp-4);
  margin-top: var(--sp-3);
  padding: var(--sp-4) 0;
  border-block: 1px solid var(--border-strong);
}
.command-work-total > div { display: grid; gap: var(--sp-1); }
.command-work-total span {
  color: var(--text-3);
  font-family: var(--font-mono);
  font-size: var(--fs-xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
}
.command-work-total strong {
  color: var(--text);
  font-family: var(--font-mono);
  font-size: var(--fs-3xl);
  font-variant-numeric: tabular-nums;
  letter-spacing: -0.025em;
}
.command-work-total p {
  max-width: 66ch;
  color: var(--text-3);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
  text-align: right;
}
.command-consensus {
  margin-bottom: var(--sp-3);
  padding: var(--sp-4);
  border: 1px solid color-mix(in srgb, var(--accent) 28%, var(--border));
  border-radius: var(--r-lg);
  background: var(--accent-bg);
}
.command-consensus > p {
  margin-top: var(--sp-2);
  color: var(--accent-fg);
  font-size: var(--fs-md);
  line-height: var(--lh-body);
}
.command-consensus-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: var(--sp-2);
  margin-top: var(--sp-3);
}
.command-consensus-grid div {
  display: grid;
  gap: var(--sp-1);
  padding: var(--sp-2);
  border: 1px solid color-mix(in srgb, var(--accent) 18%, var(--border));
  background: color-mix(in srgb, var(--surface) 76%, transparent);
}
.command-consensus-grid strong { font-size: var(--fs-xs); }
.command-consensus-grid span { color: var(--text-3); font-size: var(--fs-xs); line-height: var(--lh-snug); }
.command-mentions,
.command-archive,
.command-trends {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--sp-3);
}
.command-mention,
.command-consult-card,
.command-trend-card {
  min-width: 0;
  padding: var(--sp-4);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--surface);
  box-shadow: var(--shadow-sm);
}
.command-mention {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: var(--sp-3);
}
.command-mention-head,
.command-consult-head,
.command-trend-head {
  display: flex;
  align-items: flex-start;
  gap: var(--sp-2);
  width: 100%;
}
.command-mention h3,
.command-consult-card h3,
.command-trend-card h3 {
  font-size: var(--fs-lg);
  line-height: var(--lh-snug);
}
.command-mention p,
.command-consult-card > p,
.command-trend-card p {
  color: var(--text-2);
  font-size: var(--fs-sm);
  line-height: var(--lh-body);
  overflow-wrap: anywhere;
}
.command-sentiment.is-positive,
.command-trend-split .is-positive { color: var(--ok-fg); background: var(--ok-bg); }
.command-sentiment.is-negative,
.command-trend-split .is-negative { color: var(--danger-fg); background: var(--danger-bg); }
.command-sentiment.is-neutral { color: var(--text-3); background: var(--surface-2); }
.command-more { display: flex; margin: var(--sp-4) auto 0; }
.command-trend-card { display: grid; gap: var(--sp-3); }
.command-partial-note {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  flex-wrap: wrap;
  margin-bottom: var(--sp-3);
  padding: var(--sp-3);
  background: var(--warn-bg);
  color: var(--warn-fg);
  font-size: var(--fs-xs);
  box-shadow: inset 2px 0 0 var(--warn);
}
.command-partial-note span { color: var(--text-2); }
.command-trend-bar {
  height: 8px;
  overflow: hidden;
  border-radius: var(--r-full);
  background: var(--surface-3);
}
.command-trend-bar span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: var(--accent);
}
.command-trend-split { display: flex; gap: var(--sp-2); flex-wrap: wrap; }
.command-trend-split span {
  padding: 2px 6px;
  border-radius: var(--r-sm);
  color: var(--text-3);
  background: var(--surface-2);
  font-size: var(--fs-xs);
}
.command-trend-card ul {
  display: grid;
  gap: var(--sp-1);
  padding-left: var(--sp-5);
  color: var(--text-3);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
}
.command-consult-card { display: grid; gap: var(--sp-3); }
.command-consult-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--sp-2);
}
.command-consult-grid div {
  display: grid;
  gap: 2px;
  padding: var(--sp-2);
  background: var(--surface-2);
}
.command-consult-grid strong {
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
}
.command-consult-grid span { color: var(--text-2); font-size: var(--fs-xs); overflow-wrap: anywhere; }
.command-transcript {
  max-height: 420px;
  overflow: auto;
  padding: var(--sp-3);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface-inset);
}
.command-transcript pre {
  margin: 0;
  color: var(--text-2);
  font-family: var(--font-ui);
  font-size: var(--fs-xs);
  line-height: var(--lh-body);
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}
.command-history {
  margin-top: var(--sp-4);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--surface);
}
.command-history > summary {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  min-height: 42px;
  padding: 0 var(--sp-4);
  cursor: pointer;
  color: var(--text);
  font-size: var(--fs-sm);
  font-weight: 650;
  list-style: none;
}
.command-history > summary::-webkit-details-marker { display: none; }
.command-history > summary::before {
  content: "›";
  color: var(--text-4);
  transform: rotate(0);
  transition: transform var(--dur) var(--ease);
}
.command-history[open] > summary::before { transform: rotate(90deg); }
.command-history > summary span {
  margin-left: auto;
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  font-weight: 500;
}
.command-history-grid,
.command-idea-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--sp-2);
  padding: 0 var(--sp-3) var(--sp-3);
}
.command-history-grid article,
.command-idea-grid article {
  display: grid;
  align-content: start;
  gap: var(--sp-2);
  min-width: 0;
  padding: var(--sp-3);
  border: 1px solid var(--border-faint);
  border-radius: var(--r-md);
  background: var(--surface-2);
}
.command-history-grid p,
.command-idea-grid p {
  color: var(--text-2);
  font-size: var(--fs-xs);
  line-height: var(--lh-body);
  overflow-wrap: anywhere;
}
.command-history-metrics {
  display: flex;
  gap: var(--sp-1);
  flex-wrap: wrap;
}
.command-history-metrics span {
  padding: 2px 6px;
  border-radius: var(--r-sm);
  background: var(--surface-3);
  color: var(--text-3);
  font-size: var(--fs-2xs);
}
.command-history-narratives {
  display: grid;
  gap: var(--sp-2);
}
.command-history-narratives div {
  display: grid;
  gap: 2px;
  padding-top: var(--sp-2);
  border-top: 1px solid var(--border);
}
.command-history-narratives strong {
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
}
.command-history-narratives span {
  color: var(--text-2);
  font-size: var(--fs-xs);
  line-height: var(--lh-body);
  overflow-wrap: anywhere;
}
.command-idea-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.command-idea-grid h3 { font-size: var(--fs-md); line-height: var(--lh-snug); }
.command-vault { margin-bottom: var(--sp-4); }

/* --------------------------------------------------------- empty states -- */
/* The CRM ships empty on purpose. Every empty state names the next action. */
.empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: var(--sp-2);
  text-align: center;
  padding: var(--sp-8) var(--sp-5);
  color: var(--text-3);
}
.empty-mark {
  width: 34px; height: 34px;
  margin-bottom: var(--sp-1);
  border: 1px dashed var(--border-strong);
  border-radius: var(--r-md);
  background-image: var(--hatch);
  background-color: transparent;
}
.empty-title { font-size: var(--fs-md); font-weight: 620; color: var(--text); }
.empty-text { font-size: var(--fs-sm); color: var(--text-3); max-width: 42ch; line-height: var(--lh-snug); }
.empty-actions { display: flex; gap: var(--sp-2); margin-top: var(--sp-2); flex-wrap: wrap; justify-content: center; }
.empty.is-inline { padding: var(--sp-5) var(--sp-4); }
.empty.is-col {
  padding: var(--sp-5) var(--sp-2);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-4);
}

/* --------------------------------------------------------------- toasts -- */
.toast-host {
  position: fixed;
  right: var(--sp-4);
  bottom: var(--sp-4);
  z-index: var(--z-toast);
  display: flex;
  flex-direction: column;
  gap: var(--sp-2);
  align-items: flex-end;
  pointer-events: none;
}
.toast {
  display: flex; align-items: flex-start; gap: var(--sp-2);
  max-width: 380px;
  padding: var(--sp-2) var(--sp-3);
  background: var(--surface);
  border: 1px solid var(--border);

  border-radius: var(--r-md);
  box-shadow: var(--shadow-md);
  color: var(--text);
  font-size: var(--fs-sm);
  pointer-events: auto;
  animation: crm-toast-in var(--dur-slow) var(--ease);
}
.toast.is-error { border-left-color: var(--danger); }
.toast.is-ok { border-left-color: var(--ok); }
.toast.is-leaving { animation: crm-toast-out var(--dur) var(--ease) forwards; }
.toast-msg { flex: 1 1 auto; line-height: var(--lh-snug); overflow-wrap: anywhere; }
.toast-close { flex: 0 0 auto; color: var(--text-4); width: 18px; height: 18px; border-radius: var(--r-sm); }
.toast-close:hover { color: var(--text); background: var(--surface-2); }

@keyframes crm-toast-in {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}
@keyframes crm-toast-out {
  to { opacity: 0; transform: translateY(4px); }
}

/* ------------------------------------------------------------ skeletons -- */
.skeleton {
  background: var(--surface-3);
  border-radius: var(--r-sm);
  position: relative;
  overflow: hidden;
}
.skeleton::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(90deg, transparent, var(--surface-2), transparent);
  transform: translateX(-100%);
  animation: crm-shimmer 1.25s ease-in-out 2;
}
.skeleton-line { height: 10px; margin-bottom: 6px; }
.skeleton-line.is-short { width: 45%; }
.skeleton-line.is-mid { width: 70%; }
.skeleton-row { height: var(--row-h); border-radius: 0; margin-bottom: 1px; }
.skeleton-card { height: 62px; border-radius: var(--r-md); margin-bottom: var(--sp-2); }
.skeleton-tile { height: 74px; border-radius: var(--r-lg); }

@keyframes crm-shimmer { 100% { transform: translateX(100%); } }

/* -------------------------------------------------------------- utility -- */
.muted { color: var(--text-3); }
.faint { color: var(--text-4); }
.strong { font-weight: 620; color: var(--text); }
.mono { font-family: var(--font-mono); }
.num { font-family: var(--font-mono); font-variant-numeric: tabular-nums; }
.eyebrow {
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
  color: var(--text-4);
}
.truncate { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; min-width: 0; }
.nowrap { white-space: nowrap; }
.text-right { text-align: right; }
.sr-only {
  position: absolute;
  width: 1px; height: 1px;
  padding: 0; margin: -1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  clip-path: inset(50%);
  white-space: nowrap;
  border: 0;
}
[hidden] { display: none !important; }

/* ------------------------------------------------------------- auth gate -- */
.gate {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: var(--sp-5);
  background: var(--bg);
}
.gate-card {
  width: min(420px, 100%);
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-md);
  padding: var(--sp-6);
}
.gate-title { font-size: var(--fs-xl); font-weight: 640; letter-spacing: var(--ls-tight); }
.gate-sub { margin: var(--sp-1) 0 var(--sp-5); font-size: var(--fs-sm); color: var(--text-3); line-height: var(--lh-snug); }
.gate-msg {
  margin-top: var(--sp-3);
  padding: var(--sp-2) var(--sp-3);
  border-radius: var(--r-md);
  background: var(--surface-2);

  font-size: var(--fs-xs);
  color: var(--text-2);
  line-height: var(--lh-snug);
}
.gate-msg.is-error { border-left-color: var(--danger); background: var(--danger-bg); color: var(--danger-fg); }
.gate-form { display: grid; gap: var(--sp-3); }
.gate-or {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
}
.gate-or::before,
.gate-or::after { content: ""; flex: 1 1 auto; height: 1px; background: var(--border); }
.gate-foot {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  margin-top: var(--sp-3);
  padding-top: var(--sp-3);
  border-top: 1px solid var(--border-faint);
}
.mfa-intro { display: grid; justify-items: start; gap: var(--sp-2); }
.mfa-intro p { color: var(--text-2); font-size: var(--fs-sm); line-height: var(--lh-body); }
.mfa-qr-wrap {
  display: grid;
  place-items: center;
  min-height: 216px;
  padding: var(--sp-3);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: #ffffff;
}
.mfa-qr { display: block; width: min(210px, 100%); height: auto; image-rendering: pixelated; }
.mfa-manual {
  padding: var(--sp-2) var(--sp-3);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface-2);
  color: var(--text-3);
  font-size: var(--fs-xs);
}
.mfa-manual summary { cursor: pointer; color: var(--text-2); font-weight: 600; }
.mfa-manual p { margin-top: var(--sp-2); }
.mfa-manual code {
  display: block;
  margin-top: var(--sp-1);
  color: var(--text);
  font-family: var(--font-mono);
  font-size: var(--fs-xs);
  letter-spacing: 0.04em;
  overflow-wrap: anywhere;
}
.auth-code {
  font-family: var(--font-mono);
  font-size: var(--fs-xl);
  font-variant-numeric: tabular-nums;
  letter-spacing: 0.34em;
  text-align: center;
}

/* ----------------------------------------------------------- responsive -- */
/* Target is a 1280px desk. Below that the rail collapses, then the split
   panes stack. The kanban always scrolls horizontally — eight stages side by
   side is the point of the view and must not be reflowed away. */
/* ----------------------------------------------------------- legacy leads -- */
.legacy-shell { min-width: 0; }
.legacy-boundary {
  display: grid;
  grid-template-columns: minmax(0, 1.35fr) minmax(280px, 0.65fr);
  gap: var(--sp-5);
  padding: var(--sp-5);
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  background: var(--surface-inset);
}
.legacy-boundary-copy { max-width: 72ch; }
.legacy-boundary h2 {
  max-width: 24ch;
  margin: var(--sp-3) 0 var(--sp-2);
  color: var(--text);
  font-size: var(--fs-2xl);
  font-weight: 650;
  letter-spacing: -0.025em;
  line-height: var(--lh-tight);
  text-wrap: balance;
}
.legacy-boundary p {
  margin: 0;
  color: var(--text-3);
  font-size: var(--fs-sm);
  line-height: var(--lh-body);
}
.legacy-receipt {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  align-self: start;
  margin: 0;
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface);
}
.legacy-receipt > div {
  min-width: 0;
  padding: var(--sp-3);
  border-right: 1px solid var(--border-faint);
}
.legacy-receipt > div:last-child { border-right: 0; }
.legacy-receipt dt,
.legacy-detail-grid dt,
.legacy-source-grid dt {
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
}
.legacy-receipt dd {
  margin: var(--sp-1) 0 0;
  overflow: hidden;
  color: var(--text);
  font-family: var(--font-mono);
  font-size: var(--fs-sm);
  font-weight: 620;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.legacy-rule-grid {
  grid-column: 1 / -1;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 1px;
  overflow: hidden;
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--border);
}
.legacy-rule-grid span {
  position: relative;
  min-height: 38px;
  padding: var(--sp-3) var(--sp-3) var(--sp-3) 34px;
  background: var(--surface);
  color: var(--text-2);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
}
.legacy-rule-grid span::before {
  position: absolute;
  top: 12px;
  left: 13px;
  width: 9px;
  height: 5px;
  border-bottom: 1.5px solid var(--ok);
  border-left: 1.5px solid var(--ok);
  content: "";
  transform: rotate(-45deg);
}
.legacy-ledger { min-width: 0; }
.legacy-toolbar { padding-bottom: var(--sp-3); }
.legacy-toolbar .select { width: auto; min-width: 150px; }
.legacy-table-wrap { max-height: min(64vh, 720px); }
.legacy-table { min-width: 980px; }
.legacy-table tbody tr { cursor: default; }
.legacy-table tbody tr.is-attention td:first-child {
  box-shadow: inset 2px 0 0 var(--warn);
}
.legacy-open {
  display: block;
  max-width: 280px;
  overflow: hidden;
  text-align: left;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.legacy-attention-note {
  display: block;
  margin-top: 2px;
  color: var(--warn-fg);
  font-size: var(--fs-2xs);
}
.legacy-result-foot {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--sp-3);
  min-height: 42px;
  color: var(--text-3);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
}
.legacy-inline-error {
  margin-bottom: var(--sp-3);
  padding: var(--sp-3);
  border: 1px solid var(--danger);
  border-radius: var(--r-md);
  background: var(--danger-bg);
  color: var(--danger-fg);
  font-size: var(--fs-xs);
}
.legacy-consent-lock {
  display: grid;
  gap: var(--sp-2);
  padding: var(--sp-3);
  border: 1px solid color-mix(in srgb, var(--warn) 36%, var(--border));
  border-radius: var(--r-md);
  background: var(--warn-bg);
}
.legacy-consent-lock > div {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  flex-wrap: wrap;
}
.legacy-consent-lock strong { color: var(--warn-fg); font-size: var(--fs-sm); }
.legacy-consent-lock p {
  max-width: 68ch;
  margin: 0;
  color: var(--text-2);
  font-size: var(--fs-xs);
  line-height: var(--lh-snug);
}
.legacy-detail-grid,
.legacy-source-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--sp-3) var(--sp-4);
  margin: 0;
}
.legacy-detail-grid > div,
.legacy-source-grid > div { min-width: 0; }
.legacy-detail-grid dd,
.legacy-source-grid dd {
  margin: 3px 0 0;
  overflow-wrap: anywhere;
  color: var(--text);
  font-size: var(--fs-sm);
  line-height: var(--lh-snug);
}
.legacy-notes {
  max-height: 340px;
  overflow-y: auto;
  padding: var(--sp-3);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface-inset);
  color: var(--text-2);
  font-size: var(--fs-sm);
  line-height: var(--lh-body);
  overflow-wrap: anywhere;
}
.legacy-review-list {
  display: grid;
  gap: var(--sp-2);
  margin: 0;
  padding-left: var(--sp-5);
  color: var(--warn-fg);
  font-size: var(--fs-sm);
}
.legacy-history {
  border-top: 1px solid var(--border-faint);
}
.legacy-history:last-child { border-bottom: 1px solid var(--border-faint); }
.legacy-history summary {
  display: grid;
  grid-template-columns: 1fr minmax(120px, 1.4fr) auto;
  gap: var(--sp-3);
  align-items: center;
  min-height: 38px;
  color: var(--text-2);
  font-size: var(--fs-xs);
  cursor: pointer;
}
.legacy-history summary span:last-child {
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
}
.legacy-history-body {
  padding: 0 var(--sp-2) var(--sp-3);
  color: var(--text-2);
}
.legacy-history-body p {
  margin: 0 0 var(--sp-3);
  font-size: var(--fs-sm);
  line-height: var(--lh-body);
  overflow-wrap: anywhere;
}

@media (max-width: 1400px) {
  .stats { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}
@media (max-width: 1180px) {
  .app { grid-template-columns: var(--rail-w-mini) minmax(0, 1fr); }
  .rail-brand-text, .nav-item-label, .nav-count, .rail-group-label, .rail-user { display: none; }
  .nav-item { justify-content: center; padding: 0; }
  .rail-brand { justify-content: center; padding: var(--sp-2) 0; }
  .app[data-rail="wide"] { grid-template-columns: var(--rail-w) minmax(0, 1fr); }
  .app[data-rail="wide"] .rail-brand-text,
  .app[data-rail="wide"] .nav-item-label,
  .app[data-rail="wide"] .nav-count,
  .app[data-rail="wide"] .rail-group-label,
  .app[data-rail="wide"] .rail-user { display: block; }
  .app[data-rail="wide"] .nav-item { justify-content: flex-start; padding: 0 var(--sp-2); }
  .app[data-rail="wide"] .rail-brand { justify-content: flex-start; padding: var(--sp-2) var(--sp-4); }
  .detail-split { grid-template-columns: minmax(0, 1fr); }
  .detail-pane { position: static; }
  .grid-4 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .command-stats { grid-template-columns: repeat(3, minmax(112px, 1fr)); }
  .command-consensus-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .command-idea-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .inbox-workspace { grid-template-columns: minmax(250px, 300px) minmax(0, 1fr); }
}
@media (max-width: 900px) {
  :root { --drawer-w: 100vw; }
  .view-body { padding: var(--sp-4); }
  .kanban { padding: var(--sp-3) var(--sp-4) var(--sp-4); }
  .stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .consult-classification { grid-template-columns: minmax(0, 1fr); }
  .consult-classification .row,
  .consult-classification .select,
  .consult-classification .btn { width: 100%; }
  .grid-2, .grid-3 { grid-template-columns: minmax(0, 1fr); }
  .field-row { grid-template-columns: minmax(0, 1fr); }
  .topbar { padding: 0 var(--sp-4); }
  .topbar-sub { display: none; }
  .heartbeat-label { display: none; }
  .heartbeat-pill { width: 28px; padding: 0; justify-content: center; }
  .bar-row { grid-template-columns: minmax(70px, 110px) minmax(0, 1fr) 56px; }
  .kv { grid-template-columns: minmax(0, 1fr); gap: 2px; }
  .kv-k { padding-top: var(--sp-2); }
  .command-head { align-items: flex-start; }
  .command-board { overflow-x: auto; grid-template-columns: repeat(3, minmax(260px, 1fr)); }
  .command-mentions,
  .command-archive,
  .command-trends { grid-template-columns: minmax(0, 1fr); }
  .command-history-grid { grid-template-columns: minmax(0, 1fr); }
  .command-calendar-controls { align-items: stretch; }
  .command-week-nav { justify-content: flex-start; }
  .command-work-summary { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .command-work-summary > div:nth-child(2) { border-right: 0; }
  .command-work-summary > div:nth-child(-n + 2) { border-bottom: 1px solid var(--border-faint); }
  .inbox-readiness,
  .inbox-loading { grid-template-columns: minmax(0, 1fr); }
  .inbox-handoff { grid-template-columns: minmax(0, 1fr); }
  .inbox-handoff-actions { justify-content: flex-start; }
  .inbox-workspace { grid-template-columns: minmax(0, 1fr); }
  .inbox-list { position: static; }
  .inbox-thread-list { max-height: 320px; }
  .legacy-boundary { grid-template-columns: minmax(0, 1fr); }
  .legacy-receipt { align-self: stretch; }
  .legacy-rule-grid { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 640px) {
  .stats { grid-template-columns: minmax(0, 1fr); }
  .toast-host { left: var(--sp-3); right: var(--sp-3); align-items: stretch; }
  .toast { max-width: none; }
  .consult-time-grid { grid-template-columns: minmax(0, 1fr); }
  .lead-chat-head { flex-direction: column; }
  .lead-chat-form { grid-template-columns: minmax(0, 1fr); }
  .lead-chat-form .btn { justify-self: stretch; }
  .lead-chat-message.is-user { margin-inline-start: 0; }
  .command-head { flex-direction: column; }
  .command-head .btn { width: 100%; }
  .command-stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .command-consensus-grid,
  .command-consult-grid,
  .command-idea-grid { grid-template-columns: minmax(0, 1fr); }
  .command-toolbar > .btn,
  .command-search { width: 100%; max-width: none; }
  .command-calendar-controls,
  .command-week-nav { align-items: stretch; flex-direction: column; }
  .command-week-nav .btn { width: 100%; }
  .command-week-nav strong {
    width: 100%;
    min-width: 0;
    padding: var(--sp-1) 0;
    text-align: left;
  }
  .command-work-summary { grid-template-columns: minmax(0, 1fr); }
  .command-work-summary > div {
    border-right: 0;
    border-bottom: 1px solid var(--border-faint);
  }
  .command-work-summary > div:last-child { border-bottom: 0; }
  .command-reconstruction-note { grid-template-columns: minmax(0, 1fr); gap: var(--sp-1); }
  .command-work-total { align-items: flex-start; flex-direction: column; }
  .command-work-total p { text-align: left; }
  .command-dialog form { padding: var(--sp-4); }
  .command-dialog-actions {
    margin: 0 calc(var(--sp-4) * -1) calc(var(--sp-4) * -1);
    padding: var(--sp-3) var(--sp-4);
    flex-wrap: wrap;
  }
  .inbox-compose-grid,
  .inbox-consent { grid-template-columns: minmax(0, 1fr); }
  .inbox-consent-editor { width: 100%; }
  .inbox-consent-editor > summary { float: none; width: 100%; }
  .inbox-message { width: 92%; }
  .legacy-boundary { padding: var(--sp-4); }
  .legacy-receipt { grid-template-columns: minmax(0, 1fr); }
  .legacy-receipt > div {
    border-right: 0;
    border-bottom: 1px solid var(--border-faint);
  }
  .legacy-receipt > div:last-child { border-bottom: 0; }
  .legacy-toolbar .search,
  .legacy-toolbar .select,
  .legacy-toolbar .btn { width: 100%; max-width: none; }
  .legacy-result-foot { align-items: stretch; flex-direction: column; padding: var(--sp-2) 0; }
  .legacy-detail-grid,
  .legacy-source-grid { grid-template-columns: minmax(0, 1fr); }
  .legacy-history summary { grid-template-columns: minmax(0, 1fr) auto; }
  .legacy-history summary span:nth-child(2) { grid-column: 1 / -1; grid-row: 2; }
}

/* -------------------------------------------- consultant warm-lead desk -- */
.consultant-workspace {
  width: min(100%, 1320px);
  margin: 0 auto;
  padding: var(--sp-5);
  display: grid;
  gap: var(--sp-4);
}
.consultant-command {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: var(--sp-4);
  padding: 0 0 var(--sp-4);
  border-bottom: 1px solid var(--border);
}
.consultant-command h2 {
  margin: 0 0 var(--sp-1);
  font-size: var(--fs-xl);
  line-height: var(--lh-tight);
  letter-spacing: var(--ls-tight);
}
.consultant-command p {
  margin: 0;
  max-width: 68ch;
  color: var(--text-3);
  font-size: var(--fs-sm);
}
.consultant-connect-banner {
  padding: var(--sp-3) var(--sp-4);
  border: 1px solid var(--ok);
  border-radius: var(--r-md);
  background: var(--ok-bg);
  color: var(--text-1);
  font-size: var(--fs-sm);
}
.consultant-rehearsal {
  display: grid;
  gap: var(--sp-3);
  padding: var(--sp-4);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
  background: var(--surface);
}
.consultant-rehearsal h3 {
  margin: 0 0 var(--sp-1);
  font-size: var(--fs-md);
}
.consultant-rehearsal p {
  margin: 0;
  max-width: 72ch;
  color: var(--text-3);
  font-size: var(--fs-sm);
}
.consultant-rehearsal-form {
  display: grid;
  grid-template-columns: minmax(12rem, 1fr) auto;
  gap: var(--sp-3);
  align-items: end;
}
.consultant-rehearsal-meet { min-width: 0; }
.consultant-rehearsal-link {
  font-family: var(--font-mono, ui-monospace, SFMono-Regular, Menlo, monospace);
  font-size: var(--fs-sm);
  word-break: break-all;
}
.consultant-rehearsal.is-ready {
  border-color: var(--ok);
  background: var(--ok-bg);
}
.consultant-rehearsal-error {
  margin: 0;
  color: var(--danger);
  font-size: var(--fs-sm);
}
@media (max-width: 960px) {
  .consultant-rehearsal-form {
    grid-template-columns: 1fr;
  }
}
.consultant-controls {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--sp-3);
  flex-wrap: wrap;
}
.consultant-search { width: min(340px, 100%); }
.consultant-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-sm);
}
.consultant-summary-item {
  min-width: 0;
  display: grid;
  grid-template-columns: auto 1fr;
  align-items: baseline;
  column-gap: var(--sp-2);
  row-gap: 2px;
  padding: var(--sp-3) var(--sp-4);
  border-right: 1px solid var(--border-faint);
}
.consultant-summary-item:last-child { border-right: 0; }
.consultant-summary-item strong {
  justify-self: end;
  font-family: var(--font-mono);
  font-size: var(--fs-lg);
  font-variant-numeric: tabular-nums;
}
.consultant-summary-item > span:last-child {
  grid-column: 1 / -1;
  color: var(--text-4);
  font-size: var(--fs-2xs);
}
.consultant-summary-label {
  font-size: var(--fs-xs);
  color: var(--text-2);
  font-weight: 620;
}
.consultant-calendar {
  display: grid;
  gap: var(--sp-5);
}
.consultant-day {
  overflow: hidden;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--r-lg);
  box-shadow: var(--shadow-sm);
}
.consultant-day-head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: var(--sp-3);
  padding: var(--sp-3) var(--sp-4);
  background: var(--surface-2);
  border-bottom: 1px solid var(--border);
}
.consultant-day-head h3 {
  margin: 0;
  font-size: var(--fs-sm);
  letter-spacing: var(--ls-tight);
}
.consultant-day-head span {
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  white-space: nowrap;
}
.consultant-day-list { display: grid; }
.consultant-appointment {
  min-width: 0;
  display: grid;
  grid-template-columns: 112px minmax(180px, 1fr) auto auto;
  align-items: center;
  gap: var(--sp-4);
  padding: var(--sp-3) var(--sp-4);
  border-bottom: 1px solid var(--border-faint);
}
.consultant-appointment:last-child { border-bottom: 0; }
.consultant-appointment:hover { background: var(--surface-2); }
.consultant-appointment-time { display: grid; gap: 1px; }
.consultant-appointment-time strong {
  color: var(--text);
  font-family: var(--font-mono);
  font-size: var(--fs-sm);
  font-variant-numeric: tabular-nums;
}
.consultant-appointment-time span {
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
}
.consultant-appointment-main { min-width: 0; }
.consultant-appointment-status { white-space: nowrap; }
.consultant-lead-name { display: block; font-weight: 650; }
.consultant-row-meta {
  display: block;
  margin-top: 2px;
  color: var(--text-4);
  font-size: var(--fs-2xs);
}
.consultant-drawer { display: grid; gap: var(--sp-5); }
.consultant-launch-state {
  display: grid;
  gap: var(--sp-3);
  padding: var(--sp-4);
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: var(--r-md);
}
.consultant-launch-state.is-ready { background: var(--ok-bg); border-color: var(--ok); }
.consultant-launch-state.is-blocked { background: var(--warn-bg); border-color: var(--warn); }
.consultant-launch-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: var(--sp-3);
}
.consultant-launch-head > div { display: grid; gap: 2px; }
.consultant-launch-head strong { font-size: var(--fs-md); }
.consultant-launch-head span:not(.badge) { color: var(--text-2); font-size: var(--fs-xs); }
.consultant-launch-checks {
  margin: 0;
  padding: var(--sp-2) 0;
  list-style: none;
  display: grid;
  border-top: 1px solid color-mix(in srgb, currentColor 12%, transparent);
  border-bottom: 1px solid color-mix(in srgb, currentColor 12%, transparent);
}
.consultant-launch-check {
  display: grid;
  grid-template-columns: 10px minmax(0, 1fr) auto;
  align-items: center;
  gap: var(--sp-3);
  padding: var(--sp-2) 0;
}
.consultant-launch-check > div { display: grid; gap: 1px; }
.consultant-launch-check strong { font-size: var(--fs-xs); }
.consultant-launch-check span:not(.badge) { color: var(--text-2); font-size: var(--fs-xs); }
.consultant-launch-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--text-4);
}
.consultant-launch-check.is-ready .consultant-launch-dot { background: var(--ok); }
.consultant-launch-check.is-blocked .consultant-launch-dot { background: var(--warn); }
.consultant-launch-check.is-action .consultant-launch-dot { background: var(--accent); }
.consultant-launch-note {
  margin: 0;
  max-width: 68ch;
  color: var(--text-2);
  font-size: var(--fs-xs);
  line-height: var(--lh-body);
}
.consultant-section {
  display: grid;
  gap: var(--sp-3);
  padding-top: var(--sp-5);
  border-top: 1px solid var(--border-faint);
}
.consultant-section:first-of-type { padding-top: 0; border-top: 0; }
.consultant-section h3 {
  margin: 0;
  color: var(--text);
  font-size: var(--fs-md);
  letter-spacing: var(--ls-tight);
}
.consultant-section p { margin: 0; font-size: var(--fs-sm); line-height: var(--lh-body); }
.consultant-section .consultant-section-intro {
  margin-top: calc(var(--sp-2) * -1);
  color: var(--text-3);
  font-size: var(--fs-xs);
}
.consultant-actions { display: flex; gap: var(--sp-2); flex-wrap: wrap; }
.consultant-kv-grid {
  margin: 0;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  border: 1px solid var(--border-faint);
  border-radius: var(--r-md);
  overflow: hidden;
}
.consultant-kv {
  min-width: 0;
  padding: var(--sp-3);
  border-right: 1px solid var(--border-faint);
  border-bottom: 1px solid var(--border-faint);
}
.consultant-kv:nth-child(2n) { border-right: 0; }
.consultant-kv:nth-last-child(-n + 2) { border-bottom: 0; }
.consultant-kv dt,
.consultant-answers dt {
  margin: 0 0 var(--sp-1);
  color: var(--text-4);
  font-family: var(--font-mono);
  font-size: var(--fs-2xs);
  letter-spacing: var(--ls-label);
  text-transform: uppercase;
}
.consultant-kv dd,
.consultant-answers dd { margin: 0; color: var(--text); font-size: var(--fs-sm); overflow-wrap: anywhere; }
.consultant-answers { margin: 0; display: grid; gap: var(--sp-3); }
.consultant-answers > div {
  padding-bottom: var(--sp-3);
  border-bottom: 1px solid var(--border-faint);
}
.consultant-answers > div:last-child { padding-bottom: 0; border-bottom: 0; }
.consultant-history { margin: 0; padding: 0; list-style: none; display: grid; }
.consultant-history li {
  display: grid;
  grid-template-columns: 108px minmax(0, 1fr);
  gap: var(--sp-3);
  padding: var(--sp-3) 0;
  border-bottom: 1px solid var(--border-faint);
}
.consultant-history li:last-child { border-bottom: 0; }
.consultant-history time { color: var(--text-4); font-family: var(--font-mono); font-size: var(--fs-2xs); }
.consultant-history strong { font-size: var(--fs-xs); text-transform: capitalize; }
.consultant-history p { margin-top: 2px; color: var(--text-2); overflow-wrap: anywhere; }
.consultant-post-call-empty {
  display: grid;
  gap: var(--sp-2);
  padding: var(--sp-4);
  border: 1px dashed var(--border);
  border-radius: var(--r-md);
  background: var(--surface-raised);
}
.consultant-post-call-empty p { color: var(--text-3); }
.consultant-post-call-state {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  color: var(--text-3);
  font-size: var(--fs-xs);
  text-transform: capitalize;
}
.consultant-post-call-list { display: grid; gap: var(--sp-2); }
.consultant-post-call-item,
.consultant-post-call-booking,
.consultant-post-call-followup {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: var(--sp-3);
  align-items: start;
  padding: var(--sp-3);
  border: 1px solid var(--border-faint);
  border-radius: var(--r-md);
  background: var(--surface-raised);
  cursor: pointer;
}
.consultant-post-call-item:has(input:checked),
.consultant-post-call-booking:has(input:checked),
.consultant-post-call-followup:has(input:checked) {
  border-color: var(--accent);
  background: var(--accent-soft);
}
.consultant-post-call-item input,
.consultant-post-call-booking input,
.consultant-post-call-followup input { margin-top: 3px; }
.consultant-post-call-item > span,
.consultant-post-call-booking > span,
.consultant-post-call-followup > span { display: grid; gap: var(--sp-1); min-width: 0; }
.consultant-post-call-item strong,
.consultant-post-call-booking strong,
.consultant-post-call-followup strong { font-size: var(--fs-sm); }
.consultant-post-call-item span span,
.consultant-post-call-booking span span,
.consultant-post-call-followup span span,
.consultant-post-call-followup small { color: var(--text-3); font-size: var(--fs-xs); overflow-wrap: anywhere; }
.consultant-post-call-evidence summary { color: var(--accent); font-size: var(--fs-xs); cursor: pointer; }
.consultant-post-call-evidence blockquote {
  margin: var(--sp-2) 0 0;
  padding-left: var(--sp-3);
  border-left: 2px solid var(--border);
  color: var(--text-2);
  font-size: var(--fs-xs);
}
.consultant-post-call-actions { display: flex; align-items: center; gap: var(--sp-2); flex-wrap: wrap; }
.consultant-outreach-stack { display: grid; gap: var(--sp-3); }
.consultant-outreach-head {
  display: grid;
  grid-template-columns: minmax(140px, 0.45fr) minmax(0, 1fr);
  gap: var(--sp-3);
  align-items: end;
}
.consultant-outreach-head > div {
  display: grid;
  gap: var(--sp-1);
  min-width: 0;
  padding-bottom: 9px;
}
.consultant-outreach-head strong {
  overflow: hidden;
  color: var(--text-2);
  font-size: var(--fs-sm);
  font-weight: 600;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.consultant-outreach-log {
  min-height: 0;
  max-height: 270px;
  padding: var(--sp-3);
  border: 1px solid var(--border-faint);
  border-radius: var(--r-md);
}
.consultant-outreach-empty {
  padding: var(--sp-4);
  border: 1px dashed var(--border);
  border-radius: var(--r-md);
  color: var(--text-4);
  font-size: var(--fs-xs);
  text-align: center;
}
.consultant-outreach-actions {
  display: flex;
  align-items: center;
  gap: var(--sp-2);
  flex-wrap: wrap;
}
.consultant-outreach-actions .field-hint { flex: 1 1 180px; }
.drawer-action-note { margin-right: auto; color: var(--text-3); font-size: var(--fs-xs); }

@media (max-width: 900px) {
  .consultant-summary { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .consultant-summary-item:nth-child(2) { border-right: 0; }
  .consultant-summary-item:nth-child(-n + 2) { border-bottom: 1px solid var(--border-faint); }
  .consultant-appointment { grid-template-columns: 96px minmax(0, 1fr) auto; }
  .consultant-appointment-status { display: none; }
}
@media (max-width: 640px) {
  .consultant-workspace { padding: var(--sp-4); }
  .consultant-command { align-items: stretch; flex-direction: column; }
  .consultant-command .btn { width: 100%; }
  .consultant-controls { align-items: stretch; flex-direction: column; }
  .consultant-search { width: 100%; }
  .consultant-controls .seg { overflow-x: auto; }
  .consultant-summary { grid-template-columns: minmax(0, 1fr); }
  .consultant-summary-item,
  .consultant-summary-item:nth-child(2) { border-right: 0; border-bottom: 1px solid var(--border-faint); }
  .consultant-summary-item:last-child { border-bottom: 0; }
  .consultant-day-head { align-items: flex-start; flex-direction: column; gap: 2px; }
  .consultant-appointment {
    grid-template-columns: minmax(0, 1fr) auto;
    gap: var(--sp-2) var(--sp-3);
  }
  .consultant-appointment-time { grid-column: 1 / -1; grid-template-columns: auto 1fr; gap: var(--sp-2); }
  .consultant-appointment > .btn { align-self: center; }
  .consultant-kv-grid { grid-template-columns: minmax(0, 1fr); }
  .consultant-kv,
  .consultant-kv:nth-child(2n),
  .consultant-kv:nth-last-child(-n + 2) { border-right: 0; border-bottom: 1px solid var(--border-faint); }
  .consultant-kv:last-child { border-bottom: 0; }
  .consultant-history li { grid-template-columns: minmax(0, 1fr); gap: var(--sp-1); }
  .consultant-launch-head { align-items: stretch; flex-direction: column; }
  .consultant-launch-head .badge { align-self: flex-start; }
  .consultant-launch-check { grid-template-columns: 10px minmax(0, 1fr); }
  .consultant-launch-check > .badge { grid-column: 2; justify-self: start; }
  .consultant-outreach-head { grid-template-columns: minmax(0, 1fr); }
  .consultant-outreach-head > div { padding-bottom: 0; }
  .consultant-outreach-actions { align-items: stretch; flex-direction: column; }
  .consultant-outreach-actions .btn,
  .consultant-outreach-actions .field-hint { width: 100%; }
  .consultant-post-call-actions { align-items: stretch; flex-direction: column; }
  .consultant-post-call-actions .btn { width: 100%; }
}

/* -------------------------------------------------------------- printing -- */
@media print {
  .rail, .topbar-actions, .toolbar, .drawer, .drawer-scrim, .toast-host { display: none !important; }
  .app { grid-template-columns: minmax(0, 1fr); }
  body { background: #fff; }
  .card, .table-wrap, .chart, .stat { box-shadow: none; break-inside: avoid; }
}